Jordan Tisdale
Clementon
Summary
Experienced professional with a strong background in customer interactions and service solutions. Offers expertise in conflict resolution, communication, and problem-solving to ensure client satisfaction. Highly effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Years of experience have equipped me with the skills and knowledge necessary to successfully fulfill this position.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
State Farm-Earl R. Uehling & Associates Law Office
12.2021 - Current
- Manage all office clerical needs such as opening and closing files, copying, and faxing documents.
- Handle a high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
- Support multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Process all invoices.
- Filed documents with courts on behalf of attorney.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
Pastoral Assistant
Voice of Hope Deliverance Church
01.2019 - Current
- Schedules and attends all meeting for the pastor and members of clergy.
- Assist with the management of payments for employed clergy and musicians.
- Assist in creating and implementing strategies for donor development and stewardship, ensuring the financial health of the church.
- Enhanced congregation engagement by integrating modern multimedia and interactive elements into sermons.
- Assist with the organization of all church events and services.
- Facilitated worship services and leads the worship service.
Production Assistant
NEST
05.2021 - 12.2021
- Interacts with independent service providers (ISPs) to negotiate costs and dispatch the Work Order to meet the clients service level agreement.
- Contact client locations and independent service providers (ISPs) via phone, email or text to schedule work orders, confirm the ISP is on-site and to ultimately confirm the work order has been completed.
- Consistently meet key Production KPI's and Quality standards as defined by management.
- Utilize Microsoft Teams to interact with the other NEST employees using chat and video conferencing.
- Leverage Facilitate, NEST's internal work order system, to create, research and update work orders based on the client's playbook.
- Received inbound calls from client locations and independent service providers (ISPs) to create/update work orders and provide updates on the current status of the work order.
Public Safety Officer
Camden County Community College
09.2018 - 05.2021
- Enforced Camden County College standards as they relate to loss prevention and safety.
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Answered emergency calls for help from students, faculty and visitors.
- Enhanced public safety by conducting regular patrols and addressing potential security threats.
Education
Associate of Arts - Communications
Camden County College
Blackwood, NJ05-2019
Bachelor of Science - Communications- Incomplete
Rowan University
Glassboro, NJHigh School Diploma -
Winslow Township High School
Sicklerville, NJ06.2016
Skills
- 7 years of Customer service
- Strong attention to detail
- Time management
- Data entry & analysis
- Problem-solving skills
- Detail oriented
- Microsoft office
- Active listening
- Strong communication skills
Accomplishments
● November 2022- Sang the National Anthem for the Democratic Convention in Philadelphia, P.A. for President Joseph Biden, & former President Barack Obama.
Timeline
Administrative Assistant
State Farm-Earl R. Uehling & Associates Law Office
12.2021 - Current
Production Assistant
NEST
05.2021 - 12.2021
Pastoral Assistant
Voice of Hope Deliverance Church
01.2019 - Current
Public Safety Officer
Camden County Community College
09.2018 - 05.2021
Associate of Arts - Communications
Camden County College
Bachelor of Science - Communications- Incomplete
Rowan University
High School Diploma -
Winslow Township High School
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