Property & Casualty Insurance Agent/Service Representative
Earl Gordon - State Farm Insurance Agent
09.2023 - 10.2023
Hi, I’m
Pamela Robertson
Beaumont,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Property & Casualty Insurance Agent dedicated and eager to learn this new field of work. Seeking to maintain full-time position by delivering high quality customer service utilizing empathy, problem solving, and time management skills.
Work History
Earl Gordon - State Farm Insurance AgentBeaumont, TX
Property & Casualty Insurance Agent/Service Representative
09.2023 - 10.2023
Job overview
- Answered incoming calls
- Received customer requests and transfer to appropriate representative for resolution
- Performed outbound calls confirming address changes.
- Emailed and text customers regarding Drive Safe & Save Discount odometer readings and Premium Increases.
- Collected premium payments.
Trinity Broadcasting NetworkFort Worth, TX
Prayer Partner/Customer Service
03.2019 - 05.2023
Job overview
- Performed as a Prayer Partner/Customer Service Professional while working with groups of 15 people assisting callers and partners in a timely manner.
- Demonstrated support with exceptional communication skills while assisting up to 100 callers a day. Listening attentively to their request and praying with them according to their present state, ranging from moderate to suicidal.
- Obtained training in Cyber Security Training.
- Duties included Emails and Voicemails
- Transpired Interaction Documented into Software System
Adecco Staffing/CorningFort Worth, TX
Operations Associate
09.2016 - 06.2017
Job overview
- Performed duties as an inspector of parts following MPI guidelines.
- Weigh parts, and audit.
- Ensure proper documents are completed, and data entered into software system correctly.
Cornerstone Staffing/Daystar TelevisionFort Worth, TX, TX
Customer Service/Receive Pledges
02.2015 - 10.2015
Job overview
- Performed as a customer service professional while working with a team of 20 people to assist all callers in a timely manner.
- Demonstrated more than exceptional communication skills while assisting up to 100 callers and partners a day and recording pledges accurately.
Adecco Staffing/CorningFort Worth, TX
Thunderbolt Technician
11.2013 - 12.2014
Job overview
- Worked in Clean Room environment working with Fiber Optic, and micro-electronic engines
- Measuring and Crimping glass fibers, for light to flow through
- Performed a tedious procedure involving a process of 70 steps to produce one fiber optic cable under microscopic vision.
- Equipment used in performing duties monitoring screens, microscopes, computer, fixtures, scanner, and software similar to heart monitoring machine.
- Produce, and stabilize RSSI readings along with temperature without breaking fiber.
- Using good eye and hand coordination, connect micro-electronic board to fiber-optic cables
- I'm Input readings into software system correctly for analyzing of Engineers and entered data into FWD for ease of access of its location after completion.
Touchstone Wireless LPFort Worth, TX
Level II Technician
08.2008 - 01.2010
Job overview
- Inspect cosmetics and function test.
- Performed Troubleshooting, and repaired by soldering electronic components on the motherboard.
- Perform final function, and change out cosmetics if necessary.
- Enter data into the software system correctly.
Education
ExamFX Insurance Online Program, Leawood, KS
from Property & Casualty Insurance
09.2023
DeVry University BA/Business Administration, Dover, IL
No Degree from Human Resources Management
1985
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Property & Casualty Insurance
- Desire to learn
- Dependable
- Enthusiastic
- Motivated
- Team Player
- Diligent in meeting goals
- Strive to be an asset to your company
Timeline
Prayer Partner/Customer Service
Trinity Broadcasting Network
03.2019 - 05.2023
Operations Associate
Adecco Staffing/Corning
09.2016 - 06.2017
Customer Service/Receive Pledges
Cornerstone Staffing/Daystar Television
02.2015 - 10.2015
Thunderbolt Technician
Adecco Staffing/Corning
11.2013 - 12.2014
Level II Technician
Touchstone Wireless LP
08.2008 - 01.2010
ExamFX Insurance Online Program
from Property & Casualty Insurance
DeVry University BA/Business Administration
No Degree from Human Resources Management
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