Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Tobin

Melrose,MA

Summary

Dynamic and results-oriented professional with a proven track record at Saugus Family YMCA, enhancing member satisfaction and safety. Skilled in CPR and adept at fostering community through exceptional service and teamwork. Demonstrated ability to improve operational efficiency and promote a positive atmosphere, leveraging fitness knowledge and a strong work ethic to achieve organizational goals.

Overview

4
4
years of professional experience

Work History

Gym Attendant

Saugus Family YMCA
01.2022 - Current
  • Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
  • Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.
  • Increased overall gym safety by conducting routine inspections of fitness equipment and promptly addressing any issues.
  • Reduced wait times for popular equipment by efficiently managing gym floor traffic during peak hours.
  • Provided exceptional customer service at the front desk, handling member check-ins, answering phone calls, and addressing questions or concerns about billing or membership status.

Certfied Lifeguard

Saugus Family YMCA
01.2021 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool activities and enforcing rules.
  • Increased guest satisfaction by providing friendly assistance with inquiries, concerns, or facility information.
  • Assisted with the planning and execution of special events, including swim meets and pool parties, ensuring the safety of all attendees while fostering a fun atmosphere.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Prevented accidents through proactive lifeguarding techniques and maintaining a watchful eye on swimmers.

Ice Cream Scooper

Soc's Ice Cream
04.2024 - 08.2024
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.

Family Nanny

Family
09.2023 - 08.2024
  • Played games, worked on puzzles, and read books to young children.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.

Gymnastics Coach

Saugus Family YMCA
01.2021 - 01.2023
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.

Education

High School Diploma -

Melrose High School
Melrose, MA
06-2024

Skills

  • Team player attitude
  • CPR training
  • Fitness knowledge
  • Safety awareness
  • Administrative tasks
  • Strong work ethic
  • Initiative and Self-motivation
  • Group class assistance

Timeline

Ice Cream Scooper

Soc's Ice Cream
04.2024 - 08.2024

Family Nanny

Family
09.2023 - 08.2024

Gym Attendant

Saugus Family YMCA
01.2022 - Current

Certfied Lifeguard

Saugus Family YMCA
01.2021 - Current

Gymnastics Coach

Saugus Family YMCA
01.2021 - 01.2023

High School Diploma -

Melrose High School

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Jordan Tobin