Jordan Tschirhart
Dayton,OH
Summary
Industrious Insurance Coordinator with background in Dental. Expert in office administration and records management with success in implementing strategies to improve systems and workflow. Team-oriented and accomplished in training new hires on policies and procedures. Excited to bring 5-year track record to the company offering opportunities for advancement.
Overview
6
6
years of professional experience
Work History
FC Associate
Amazon
Union, OH
09.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Packed items according to customer's specifications and requirements.
Insurance Coordinator
Dr.Apapa Oral Surgery
Kettering, OH
05.2019 - 08.2021
- Verified patient insurance coverage and eligibility for dental services.
- Created and maintained accurate electronic records of all insurance claims and payments.
- Corresponded with patients, providers, and insurance companies to ensure timely processing of claims.
- Resolved any discrepancies between patient billing statements and insurance reimbursements.
- Processed requests for pre-authorization of treatments from providers on behalf of patients.
Front Desk Receptionist
Dorothy Lane Dental Associates
Kettering, OH
02.2019 - 05.2019
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Verified insurance eligibility for patients and entered information into the system.
- Ensured accurate data entry of patient demographics, insurance details, and authorization numbers.
- Reviewed medical records to ensure accuracy of diagnosis codes prior to submitting claims.
Front Desk Receptionist
Dixie Dental and Denture Center
Dayton, OH
07.2018 - 02.2019
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
Education
High School Diploma -
Stebbins High School
Dayton, OH05-2017
Skills
- Workplace Organization
- Schedule Coordination
- Claims Processing
- Excellent Communication
Timeline
FC Associate
Amazon
09.2023 - Current
Insurance Coordinator
Dr.Apapa Oral Surgery
05.2019 - 08.2021
Front Desk Receptionist
Dorothy Lane Dental Associates
02.2019 - 05.2019
Front Desk Receptionist
Dixie Dental and Denture Center
07.2018 - 02.2019
High School Diploma -
Stebbins High School