Jordan Tukes
13228 Dunmurry Dr,IL
Summary
Effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Social Service Director
Lisle Township
Lisle, IL
07.2020 - Current
- Engaged with community members to offer information about available resources for housing, clothing and utilities assistance.
- Monitored category inventory and coordinated with program leader about needed items.
- Promoted food bank services within community groups to increase awareness and use.
- Collected donations from local organizations, businesses and residents to increase supplies and meet demand.
- Served food to community members at pantry based on preferences, nutritional recommendations and needs.
- Coordinated logistics of distribution trucks to include arrival, distribution area and sign-in procedures.
Social Services Coordinator
Male Health Awareness Initiative
Chicago
08.2017 - Current
- Enhanced client satisfaction by providing comprehensive case management and coordinating services tailored to individual needs.
- Streamlined communication between clients, agencies, and service providers for efficient service delivery.
- Developed and implemented outreach strategies to increase community awareness of available resources and services.
- Led interdisciplinary team meetings, fostering collaboration among professionals for improved client outcomes.
- Evaluated program effectiveness and made recommendations for continuous improvement to senior leadership.
Case Manager
Central State SER
Chicago, IL
01.2015 - 08.2017
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with principals, social workers, gym managers, community leaders and other non-profit organizations to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual and coordinated responses based on unemployment, education and incarceration status.
- Evaluated treatment plans against individual economic risk level.
Youth Services Coordinator
Roseland Community Development Center
Chicago, IL
01.2011 - 06.2015
- Maintained consistent documentation of program activities, case management notes and reports.
- Collected and tracked outcome data to demonstrate impact in healthy living, financial capability, workforce development and youth development.
- Developed and executed facilitated family development and parenting events for various populations.
- Created flyers and social media posts to inform clients of meetings, programs and special events.
Teaching Assistant Volunteer
AmeriCorps Program
Chicago, IL
01.2011 - 12.2011
- Within a year program I assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
Education
Bachelor Of Arts - Political Science
Northern Illinois University
Dekalb, ILSkills
- Computerized Time Management Systems
- Records Management Systems
- Data Entry
- Reporting Requirement
- Case Management
- Analytics Skills
- Performance Strategies
- Strategy Management
- Team Management
- Case Management
- Direct Patient Care
- Inventory Records
- Purchase Orders
- Case Management
- Direct Patient Care
Timeline
Social Service Director
Lisle Township
07.2020 - Current
Social Services Coordinator
Male Health Awareness Initiative
08.2017 - Current
Case Manager
Central State SER
01.2015 - 08.2017
Youth Services Coordinator
Roseland Community Development Center
01.2011 - 06.2015
Teaching Assistant Volunteer
AmeriCorps Program
01.2011 - 12.2011
Bachelor Of Arts - Political Science
Northern Illinois University