Jordan Underwood
Norfolk,VA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
Vincenzo's Italian Restaurant
Colonial Heights, VA
03.2023 - 06.2024
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Answered questions about menu selections and made recommendations when requested.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
Wait Staff Member
Roma Italian Ristorante
Petersburg, VA
06.2023 - 05.2024
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Processed payments accurately using cash registers or point-of-sale systems.
Wait Staff Member
Rosa's Italian Restaurant
Hopewell, VA
02.2019 - 10.2021
- Greeted and welcomed customers, providing them with menus.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Implemented sanitary food handling, holding and service protocols.
- Calculated accurate bill amounts and processed cash and credit card payments.
Education
Bachelor of Science - Human Services
Old Dominion University
Norfolk, VA05-2027
High School Diploma -
Hopewell High School
Hopewell, VA05-2020
Skills
- Positive and professional
- Strong Work Ethic
- Emotional Support
- Compassionate Caregiving
- Compassionate
- Special needs experience
- Child Supervision
relative experience
From the age of 5 to 17 my parents were foster parents through UMFS in richmond. This line of work is something that always interested me. While being a part of UMFS I spent a lot of time during support group nights helping in the "baby room", as a 10 year old. When I was 17, my parents adopted my little brother through UMFS. Social work and the foster system as a whole has and always will have a special place in my heart because of that. Growing up with my parents doing this changed my perspective and the way my brain worked from an early age. From a young age, looking at it now, I was able to form a more mature way of thinking, become more compassionate, and really have a heart for the children and families in these situations.
Timeline
Wait Staff Member
Roma Italian Ristorante
06.2023 - 05.2024
Wait Staff Member
Vincenzo's Italian Restaurant
03.2023 - 06.2024
Wait Staff Member
Rosa's Italian Restaurant
02.2019 - 10.2021
Bachelor of Science - Human Services
Old Dominion University
High School Diploma -
Hopewell High School
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