Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Jordan Vasquez

Port Saint Lucie,FL

Summary

Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Customer Service Assistant

Printer Repair/ Assistance
02.2023 - 03.2023
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Described products to customers and how best to care for merchandise.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Computer Technician

Around My Town
08.2019 - 01.2021
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Recommended new and replacement hardware and software purchases.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Linked computers to network and peripheral equipment.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Executed technology implementation projects with minimal downtimes and business disruptions.

Computer Builder

Around My Town
08.2019 - 01.2021
  • Used personal expertise and craftsmanship to complete residential and commercial renovations.
  • Worked closely with owners throughout process to keep projects in line with individual visions.
  • Achieved multiple large-scale projects on time, within budget and to high-quality standards through meticulous planning.
  • Interpreted blueprints accurately, building structures to exact specifications.
  • Implemented safety codes and regulations to maintain site compliance and uphold safe working conditions.
  • Completed accurate material and labor estimates for jobs ranging from small to large budgets.
  • Cleaned and maintained tools, equipment and worksites.

Education

High School Diploma -

St. Lucie West Centennial High School
Port Saint Lucie, FL
05.2025

Skills

  • Trained in Salesforce
  • Understanding Customer Needs
  • Issue and Complaint Resolution
  • Cash Handling
  • Food Allergies
  • Merchandise Orders and Exchanges
  • Computer Handling
  • Computer Assistance
  • Computer Building

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Assistant

Printer Repair/ Assistance
02.2023 - 03.2023

Computer Technician

Around My Town
08.2019 - 01.2021

Computer Builder

Around My Town
08.2019 - 01.2021

High School Diploma -

St. Lucie West Centennial High School
Jordan Vasquez