Jordan Velazquez
United Healthcare
Las Vegas,NV
1
Certification
8
years of professional experience
Analytical and results-oriented operations professional with 4+ years of experience in healthcare operations, business reporting, process improvement, and project coordination. Proven experience developing Power BI dashboards, managing operational reporting, facilitating cross-functional initiatives, and supporting projects that generated multi-million-dollar cost savings. Advanced user of Excel and Power BI with working knowledge of SQL and Lean Six Sigma methodologies. Currently pursuing a Bachelor's degree in Supply Chain and Operations Management with a strong focus on business analytics, operational excellence, and data-driven decision making.
Work History
Senior Print Specialist
4 Years- Managed inventory of print materials and supplies, optimizing usage and reducing waste.
- Implemented workflow improvements that enhanced turnaround times for print projects.
- Trained new staff on print production processes and equipment operation, fostering skill development.
- Conducted quality checks on printed materials, guaranteeing accuracy and compliance with specifications.
- Developed standardized procedures for printing operations such as Job Aids, improving consistency across projects.
- Coordinated with vendors for timely procurement of print supplies, maintaining operational continuity.
- Created a inventory Process to Maintain inventory levels, ordering supplies as needed to prevent project delays due to lack of materials.
- Participated in cross-functional teams to develop creative solutions for complex print challenges.
- Coordinated logistical aspects of large-scale print projects such as shipping arrangements and billing information.
- Managed multiple print projects simultaneously, prioritizing tasks based on deadlines and complexity.
Dispatcher
1 Year- Coordinated dispatch operations to ensure timely response for emergency medical services.
- Monitored real-time communication systems to track ambulance locations and optimize routes.
- Collaborated with emergency personnel to assess urgency and prioritize dispatch requests efficiently.
- Maintained updated and detailed records of calls in physical and electronic database.
Education
Bachelor of Science - Supply Chain And Operations Management
Skills
Project management
Waste reduction
Workflow optimization
Time management
Team collaboration
Adaptability and flexibility
Computer literacy
Equipment operation
File preparation expertise
Print production scheduling
Strong attention to detail
Efficiency improvement
Quality assurance
Certification
- Data Analysis with R Programming
- Analyze Data to Answer Questions
- Share Data Through the Art of Visualization
- Process Data from Dirty to Clean
- Prepare Data for Exploration
- Ask Questions to Make Data-Driven Decisions
- Foundations: Data, Data, Everywhere
- Official Certification Issued: Lean Six Sigma Yellow Belt
- ECG File transfer Portal and ECG QuickConnect
Languages
English
Full Professional
Timeline
Senior Print Specialist
United Healthcare
06.2022 - CurrentRead More
Dispatcher
MedCoast Ambulance Service
12.2018 - 12.2019Read More
Western Governors University
Bachelor of Science from Supply Chain And Operations Management
Read More