Jordan Verduzco
Laredo,TX
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
5
5
years of professional experience
Work History
Store Manager
Lids Sports Group
07.2023 - 12.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Lids Sports Group
06.2021 - 07.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Box Truck Driver
Kenneh Logistics LLC
03.2020 - 06.2021
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
Assistant Manager
Lids Sports Group
08.2019 - 07.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Dr. Leo G. Cigarroa High School
2600 Zacatecas St.05-2018
Skills
- Customer service
- Effective Troubleshooting
- Customer relations
- Multitasking and organization
- Outstanding communication skills
- Recruitment and hiring
- POS systems
- Staff supervision
- Work Planning and Prioritization
Accomplishments
- Exceeded monthly store sales goals five months in a row.
- Achieved the top ten national store ranking within one year.
- Managed a store that exceeded company expectations in every category during the 2nd quarter.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Lids Sports Group
07.2023 - 12.2024
Assistant Store Manager
Lids Sports Group
06.2021 - 07.2023
Box Truck Driver
Kenneh Logistics LLC
03.2020 - 06.2021
Assistant Manager
Lids Sports Group
08.2019 - 07.2020
High School Diploma -
Dr. Leo G. Cigarroa High School
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