Jordan Vian
Streetsboro,OH
Summary
Dedicated professional experienced in the golf retail industry. Skilled in inventory management, merchandise promotion, and team collaboration. Committed to delivering exceptional customer experiences and driving sales growth.
Overview
1
1
year of professional experience
Work History
Golf Shop Attendant
Spanish Wells
Hilton Head Island, South Carolina
05.2025 - 03.2026
- Assisted customers with merchandise selection and inquiries.
- Processed sales transactions with attention to accuracy, enhancing customer satisfaction.
- Stocked shelves with golf equipment and apparel regularly.
- Prepared promotional displays to enhance product visibility.
- Provided information on golf course services and memberships.
- Supported inventory management by tracking stock levels.
- Collaborated with team members to ensure smooth shop operations.
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
- Attended daily meetings and contributed ideas for improvement.
- Performed daily closing functions and maintained accountability for shift-closing reports.
- Verified completion of daily assignments in alignment with golf shop standards.
- Responded promptly to customer inquiries via phone or email.
- Assisted golf course personnel with daily operations.
- Promoted golf products and accessories through effective upselling, contributing to increased sales.
- Modeled professional conduct and safety awareness across facility grounds.
- Escalated complaints to management and followed through to verify resolution.
- Processed customer payments quickly and accurately using a point-of-sale system.
- Greeted customers upon arrival and assisted with selecting golf clubs, balls, apparel, and other accessories.
- Maintained records of all sales transactions for accounting purposes.
- Cleaned up after closing time including vacuuming floors and wiping down counters.
- Instructed customers on the proper use of rental clubs and carts.
- Managed returns, exchanges, and refunds according to company policy.
- Coordinated and scheduled tournaments for groups, ensuring smooth operations and positive experiences for participants. for groups of players at the course's discretion.
- Arranged and confirmed tee times for customers both over the phone and in person. for customers over the phone or in person.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
Streetsboro High School
Streetsboro, OH05-2024
Skills
- Transaction processing
- Tee time management
- Tournament coordination
- Stock control
- Product marketing
- Customer engagement
- Teamwork
Timeline
Golf Shop Attendant
Spanish Wells
05.2025 - 03.2026
High School Diploma -
Streetsboro High School