Skilled First-Line Supervisor of Entertainment and Recreation Workers, with background in efficiently leading teams to enhance guest experiences in leisure settings. Possess strong organizational skills and ability to manage multiple tasks simultaneously, ensuring smooth operation of entertainment venues. Demonstrated success in improving customer satisfaction through proactive problem-solving and effective communication. Fostered positive work environment, promoting team cohesion and employee morale improvement. Self-motivated Aquatic Supervisor training and supporting aquatics department team members to effectively facilitate programs and services. Leveraged team skills to build customer-driven experience and boost operations. Certified in first aid, CPR and AED. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.