Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Generic

Jordan Virtue

Weatogue,CT

Summary

As a Communications Consultant, I am a dedicated and outgoing professional with an impressive skill set that includes extensive knowledge of digital media, and both traditional and digital marketing. My experience includes creating and editing media releases, managing company communications and reputations, and excelling in positions of leadership. I am a skilled collaborator who thrives on working with various departments to ensure that communication is comprehensive and effective.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Information Technology Communication Consultant

GalaxE Solutions
Hartford, CT
01.2022 - Current
  • Facilitated and maintained reliable communications by being a single point of contact (SPOC) between the client company, its employees, and business partners.
  • Provided technical guidance to clients regarding the selection, implementation, and use of software applications.
  • Highlighted business priorities with staff members and directed workflow to ensure high-level performance.
  • Prepared accurate and concise reports, conveying progress, issues and solutions.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.

Lead Account Manager

The Connecticut Team
Wethersfield, CT
03.2022 - 08.2022
  • Managed and handled multiple priority accounts and effectively built relations with clients to exceed performance goals.
  • Analyzed customer data to identify trends and opportunities for improvement.
  • Identified areas of risk associated with client accounts and proposed solutions for mitigating them.
  • Excelled in learning product knowledge and marketing said product digitally and interpersonally
  • Created, managed, and maintained client relationships with key decision makers.
  • Developed and led training programs for account managers to ensure they have proper knowledge of products and services offered by the company.

Weekend Manager and Shift Leader

Dunkin’ Donuts
Weatogue, CT
01.2018 - 02.2022
  • Ensured daily success by positively handling customer relations, and overseeing daily operations and crew management
  • Maintained resource allocation and distribution through data processing and handling money as a certified money handler
  • Identified opportunities for improvement within the store's operations.

Multimedia Communications TA

West Haven, CT
01.2020 - 01.2020
  • Taught students the basics of website coding using html, C++, and dreamweaver
  • Familiarize students with the basic functions of Adobe Illustrator, Adobe Photoshop and Adobe Audition
  • Held and recorded an online lecture on in-depth audio sampling and editing.

Education

University of New Haven
01.2021

Skills

  • Internal Communications
  • External Communications
  • Interpersonal Communications
  • Marketing Communications
  • Corporate Communications
  • Community Engagement
  • Community Management
  • Brand Management Expertise
  • Project Management Expertise
  • Marketing Leadership
  • Assignment Delegation
  • Digital Media Marketing
  • Social Media
  • Media Relations
  • Content Development
  • Creative Direction
  • Campaign Management
  • Campaign Design
  • Presentation Design
  • Adobe Creative Suite Expertise
  • MS Office Expertise
  • Salesforce Expertise

Accomplishments

  • Maintained Presence on the Dean's List throughout my undergraduate studies
  • Graduated Cum Laude
  • A Member of the National Society of Leadership and Success

Certification

  • Google IT Support Professional Certificate

References

References available upon request.

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Jordan Virtue