Jordan Webb
League City,TX
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Bay Host
TopGolf
Webster, TX
05.2024 - Current
- Resolved customer complaints in a professional manner while adhering to company policies.
- Processed payments accurately using cash registers or point-of-sale systems.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Carrabbas Italian Grill
Webster, TX
02.2019 - 05.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
Education
Associate of Science - Life Science
San Jacinto College District
Pasadena, TX05-2022
Bachelor of Science - Public Health
University of Houston - Clear Lake
Houston, TXSkills
- Interpersonal abilities
- Upselling strategies
- Punctuality
- Exceptional customer service
- POS operation
- Liquor, wine, and food service
- Safe Food Handling
- Table Bussing
References
References available upon request.
Timeline
Bay Host
TopGolf
05.2024 - Current
Server
Carrabbas Italian Grill
02.2019 - 05.2024
Associate of Science - Life Science
San Jacinto College District
Bachelor of Science - Public Health
University of Houston - Clear Lake