Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Public Safety Aide
American University
Washington, DC
02.2023 - Current
Maintained the leading number of citations issued per month
Patrolled assigned areas to identify illegally parked vehicles and issued citations.
Conducted investigations of complaints regarding parking violations.
Maintained records of all ticketing activities, including vehicle identification numbers.
Monitored parking lots for unauthorized vehicles or suspicious activity.
Assisted with traffic control at special events as needed.
Utilized two-way radio communication to receive instructions from dispatch personnel.
Resolved customer disputes concerning tickets or fines incurred.
Interacted professionally with other law enforcement agencies as needed.
Counter Server
Pazzo Gelato
Los Angeles, CA
06.2020 - 07.2023
Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
Provided exceptional service that reflected restaurant standards and core values.
Verified order accuracy and delivered to guests on-time to promote great service.
Resolved customer complaints in a timely manner.
Offered information regarding sale promotions and new products.
Prepared drinks according to recipes or special requests from customers.
Demonstrated accurate cash handling and sales and managed cash debit and credit transactions.
Recorded sales data accurately in POS system for end-of-shift reports.
Performed general maintenance tasks such as sweeping floors, washing dishes.
Completed daily opening and closing duties including cleaning counters and restocking supplies.
Education
Bachelor of Arts - Political Science
American University
Washington, DC
05.2025
Skills
Critical Thinking
Perseverance
Punctual
Reliable
Trustworthy
Collaboration
Stata program
Customer service
Time management
Organization
Affiliations
Wrote letters to constituents in swing states (2020-20)