Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Wendt

San Diego,CA

Summary

Dynamic leader with a proven track record at Glacier Auto Sales, enhancing sales strategies and customer service management to drive business growth. Expert in team leadership and sales management, successfully increased profitability through innovative marketing and operational efficiency. Skilled in multitasking and problem-solving, committed to fostering strong customer relationships and team cohesion.

Overview

4
4
years of professional experience

Work History

Gym Manager

Ocean Pacific Gym and Wellness
12.2021 - 02.2022

Gym Receptionist

Shock Fitness
09.2020 - 07.2021
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.

Used Car Sales Manager

Glacier Auto Sales
11.2018 - 04.2019
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Managed inventory effectively for optimal turnover rate and profitability.
  • Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
  • Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
  • Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.
  • Streamlined internal processes to improve efficiency in daily workflow and increase overall productivity levels.
  • Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
  • Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
  • Developed ongoing relationships with automotive wholesalers, securing favorable purchasing terms for used car inventory replenishment.
  • Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
  • Collaborated with finance department to secure customer financing options and close sales efficiently.
  • Built strong customer relationships through exceptional service and follow-up communication.
  • Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
  • Established a robust online presence by optimizing website content and utilizing social media channels to reach potential buyers.
  • Facilitated open lines of communication between sales, finance, and service departments to promote seamless operations and a cohesive customer experience.
  • Increased used car sales by developing and implementing effective marketing strategies.
  • Created a positive work environment that fostered teamwork, productivity, and employee retention.
  • Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
  • Analyzed market trends to identify potential growth opportunities within the used car industry.
  • Implemented cost-saving measures in operations management, reducing overhead expenses while maintaining high-quality standards.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Built relationships with customers and community to establish long-term business growth.

Store Manager

Downtown Market
06.2018 - 08.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Soldotna High School
Soldotna, AK

Skills

  • Fitness Knowledge
  • Health and safety
  • Membership retention
  • Team Management
  • Safety Management
  • Employee Relations
  • Digital Marketing
  • Inventory Control
  • Scheduling Coordination
  • Sales strategy development
  • Schedule Creation
  • Facility Management
  • Nutrition knowledge
  • Administrative tasks
  • Membership Sales
  • Budgeting expertise
  • Group Fitness Instruction
  • Personal training experience
  • Fitness program creation
  • Effective Communication
  • Verbal and written communication
  • Nutrition counseling
  • Health Promotion
  • Sales management
  • Facility Maintenance
  • Meeting participation
  • Personal training
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Organizational Skills
  • Team Leadership
  • Decision-Making
  • Customer Service Management
  • Analytical Thinking
  • Professionalism

Timeline

Gym Manager

Ocean Pacific Gym and Wellness
12.2021 - 02.2022

Gym Receptionist

Shock Fitness
09.2020 - 07.2021

Used Car Sales Manager

Glacier Auto Sales
11.2018 - 04.2019

Store Manager

Downtown Market
06.2018 - 08.2018

High School Diploma -

Soldotna High School

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