Jordan Williams
Charlotte,NC
Summary
I excel in logistics planning and team leadership. Expertise in enhancing guest experiences and streamlining event operations, evidenced by successful project execution and a significant reduction in employee turnover. Skilled in Microsoft Office and fostering client relationships, I consistently deliver exceptional results in fast-paced environments.
Event professional with track record of supporting successful events through meticulous planning and execution. Known for collaborative approach and focus on achieving results, adaptable to changing needs. Skilled in logistical coordination and effective communication, trusted by teams and stakeholders alike.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Event Production Assistant
Salvage Station
03.2024 - 09.2024
- Acquired broad understanding of audio-visual technologies.
- Coordinated and maintained inventory for effective asset management.
- Ensured timely execution of loading operations.
Front of House Trainer
Barley's Taproom & Pizzeria
12.2022 - 09.2024
- Reduced employee turnover by implementing effective training strategies for new hires.
- Supported managers in developing shift schedules that optimized personnel resources while maintaining high levels of service quality.
- Resource to new hires for beer, wine and menu knowledge.
- Facilitated food service operations efficiently. (Bartending, serving, hosting, food-running)
Assistant Caterer
Celine & Company
07.2022 - 09.2024
- Streamlined communication between kitchen and service staff for smoother event execution
- Enhanced overall guest experience through detailed attention to presentation aesthetics, creating visually appealing food and event displays that showcased event magic and craftsmanship.
- Managed and oversaw decoration setup
Administrative Assistant
Williams Tree Company
05.2018 - 03.2021
- Customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping
- Estimate scheduling
Bar Manager
Cheba Hut
03.2019 - 01.2021
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
Bachelor of Arts - Music Business
University of Colorado
CO05-2021
High School Diploma -
Evergreen High School
Evergreen, CO01-2017
Skills
- Client communication
- Hospitality management
- Guest management
- Logistics planning
- Event promotion
- Onsite execution
- Post-event analysis
- Ticketing systems
- Guest relations
- Customer service
- Team leadership
- Microsoft office
- Food service
Certification
Forklift Certified
TIPS (Bartending Certification)
ServSafe
Timeline
Event Production Assistant
Salvage Station
03.2024 - 09.2024
Front of House Trainer
Barley's Taproom & Pizzeria
12.2022 - 09.2024
Assistant Caterer
Celine & Company
07.2022 - 09.2024
Bar Manager
Cheba Hut
03.2019 - 01.2021
Administrative Assistant
Williams Tree Company
05.2018 - 03.2021
Bachelor of Arts - Music Business
University of Colorado
High School Diploma -
Evergreen High School