Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Williams

Harker Heights,TX

Summary

I am someone who sincerely believes that one must learn to follow before they can lead. This is a crucial requirement for outstanding leadership to me, because this paves the way for empathy, compassion, fairness, integrity, selflessness, and courage. I have served others in a variety of ways, from dishwashing in the food industry to serving as a shift lead in retail. I aim to achieve a meaningful and impactful career within the Aviation industry. Despite my limited experience, I am a hard worker, I learn quickly, and I value moral and ethical character.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Empire Seed Turf & Irrigation Co.
Temple, TX
05.2024 - Current
  • Engaged with customers to understand their needs and recommend products that enhance satisfaction.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Maintained organized merchandise displays to enhance customer experience.
  • Assisted in inventory management, ensuring stock availability and accuracy.
  • Resolved customer inquiries and complaints promptly to maintain satisfaction levels.

Lead Sales Associate/Lead Key Holder

Kirklands's
Harker Heights, TX
11.2023 - 02.2024
  • Led team in achieving sales targets and enhancing customer engagement.
  • Trained new associates on product knowledge and customer service best practices.
  • Developed visual merchandising strategies to optimize product presentation.
  • Implemented inventory management processes to reduce stock discrepancies.

Shift Leader

Smoothie King
Harker Heights, TX
01.2021 - 06.2021
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained and mentored team members on product preparation and customer interaction techniques.
  • Implemented inventory management procedures to reduce waste and optimize stock levels.
  • Coordinated staff schedules to maintain adequate coverage during peak hours.

Education

Bachelor of Science - Aviation Management

Texas A&M University - Central Texas, TX, US
05-2026

High School Diploma -

Harker Heights Height School
Harker Heights, TX
06-2019

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Relationship building
  • Business Ethics-minded
  • Excellent communication
  • Computer skills

Timeline

Retail Sales Associate

Empire Seed Turf & Irrigation Co.
05.2024 - Current

Lead Sales Associate/Lead Key Holder

Kirklands's
11.2023 - 02.2024

Shift Leader

Smoothie King
01.2021 - 06.2021

Bachelor of Science - Aviation Management

Texas A&M University - Central Texas, TX, US

High School Diploma -

Harker Heights Height School