Jordan Williams
Fort Smith,AR
Summary
Hardworking and reliable professional with experience in customer service, sales, and warehouse operations. Strong communication, multitasking, and problem-solving skills, with a focus on safety and efficiency.
Skilled in assisting customers, resolving issues, promoting products, and managing inventory, stocking, and order picking. Known for attention to detail, teamwork, and the ability to adapt quickly in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Warehouse/back up driver
Beacon Tire Warehouse
Fort Smith, Arkansas
04.2024 - Current
- Resolved customer issues in person and over the phone, enhancing overall satisfaction.
- Transported tires to various locations, ensuring timely delivery and service reliability.
- Maintained vehicle cleanliness and performed routine maintenance checks consistently.
- Addressed customer inquiries and concerns promptly, contributing to positive service experiences.
- Inventory management
Cook/Cashier
Fresh Start Seafood & Catering
Fort Smith, AR
09.2023 - 04.2024
- Maintained cleanliness and organization of the food preparation area and kitchen equipment.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Organized storage areas for efficient usage of space.
Sales Associate
Car Mart Autos
Poteau, OK
11.2019 - 09.2023
- Assisted customers with vehicle selection and financing options.
- Managed inventory by organizing and restocking vehicle displays.
- Conducted test drives to demonstrate vehicle features and performance.
- Vacuumed carpets, mats, and upholstery to ensure thorough cleanliness.
- Cleaned and polished vehicle interiors and exteriors to enhance appearance.
- Conducted vehicle demonstrations to highlight features and benefits.
- Answered customer inquiries through phone and in-person interactions efficiently.
Management Team Member
Burger King
Poteau, Ok
08.2013 - 10.2019
- Provided excellent customer service in a fast-paced restaurant environment.
- Operated kitchen equipment efficiently to prepare food items.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new team members on operational procedures.
- Managed inventory levels and restocked supplies as needed.
- Collaborated with team members to ensure timely order fulfillment.
- Handled cash transactions accurately during peak hours.
- Followed food safety guidelines to maintain product quality and safety standards.
- Monitored project progress against established deadlines and budgets.
- Mentored new hires throughout onboarding process and provided ongoing coaching as needed.
Education
Gans High School
Gans, OKSkills
- Customer service
- Communication
- Sales and product promotion
- Inventory management
- Stocking and order picking
- Warehouse operations
- Multitasking
- Problem-solving
- Attention to detail
- Teamwork
- Time management
- Safety awareness
- Adaptability
Timeline
Warehouse/back up driver
Beacon Tire Warehouse
04.2024 - Current
Cook/Cashier
Fresh Start Seafood & Catering
09.2023 - 04.2024
Sales Associate
Car Mart Autos
11.2019 - 09.2023
Management Team Member
Burger King
08.2013 - 10.2019
Gans High School