Jordan W. Logan
4609 W. Sandpiper Dr,IN
Summary
Mission-driven healthcare leader with 10+ years across emergency nursing, hospital administration, and enterprise project management. Proven record leading complex, multi-stakeholder initiatives, conducting rigorous root-cause analyses, enforcing policy and safety standards, and driving technology-enabled process improvements. Brings incident command experience, interagency coordination (healthcare coalitions, emergency management), and advanced analytics (Power BI) to drive safe, high quality, care at IU Health.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Project Manager – Nursing Innovation
IU Health Ball Memorial Hospital
12.2023 - Current
- Advocate for nursing innovation and best practices; lead change initiatives that strengthen adaptability and resilience.
- Develop and manage project charters, roadmaps, and PDCA cycles; communicate goals and expectations across clinical and executive stakeholders.
- Facilitate collaboration among frontline nurses, managers, directors, physicians, and executive leaders, aligning strategy with dashboard goals.
- Leverage Power BI and advanced Excel to identify issues, support decision-making, and track progress; build dashboards and analytical reports.
- Ensure milestones and deliverables are achieved—monitor outcomes, verify controls, and evaluate impact on patient safety and operational efficiency.
Clinical Operations Manager
IU Health Ball Memorial Hospital
02.2021 - 12.2023
- Directed daily operations across diverse clinical units; enforced safety standards and compliance (EOC/Joint Commission).
- Coordinated throughput across procedural, ED, and inpatient units serving ~240+ patients/day; led capacity management meetings to remove barriers to timely, safe care.
- Built policy frameworks and operational plans; provided informed recommendations to the CNO/CMO/ACNO/ACMO for hospital operations.
Associate Administrator
IU Health Ball Memorial Hospital
02.2019 - 02.2021
- Managed 37 direct reports across 6 teams; organized staffing for 15 units; maintained compliance and hazard mitigation.
- Developed organizational throughput initiatives; authored mass casualty and decompression plans; oversaw policy creation and controls.
- Served as Incident Command Operations Proxy (region): managed hospital-wide operations during evening hours; coordinated multi-department responses.
RN – Emergency Department
IU Health Ball Memorial Hospital
11.2015 - 02.2020
- Delivered emergency care; mentored and trained new ED nurses; executed protocols and rapid triage in high-acuity settings.
Education
MSN - Nursing Administration
Ball State University
01.2019
B.S. - Nursing
Ball State University
01.2015
B.S. - Exercise Physiology
Ball State University
01.2011
Skills
- Power BI, Advanced Excel, Microsoft 365
- Communications systems: Spectralink, Alert Media, Safe Zone
- Process Improvement & Investigation Tools: DMAIC, PDCA, A3/A4, SIPOC, SWOT, Pareto, KPI design and monitoring
- Change & Governance: ADKAR, RACI, policy development, audit readiness
Accomplishments
- Led 16 nursing projects in FY2024 to completion—on time, within scope—advancing patient safety, throughput, and operational efficiency.
- Designed and launched LPN model of care redesign, achieving an annual compensation reduction of ≈ $280,000 while maintaining quality and safety.
- Built and implemented a contract labor forecasting model (Power BI) to predict recruitment timelines and reduce dependence on contract labor.
- Created, launched, and maintained Healthy Work Environment / Clinician Wellbeing standard work across units.
- Architected regional safety plans, policies, and procedures supporting clinician wellbeing and hazard mitigation.
- Directed cross-hospital rollout of integrated Spectralink devices, improving secure team communications and response times.
- Advanced the Virtual Nurse model of care—planning, pilot oversight, and continuous improvement for quality, safety, and efficiency.
Certification
- NE-BC (Nurse Executive–Board Certified): 2025-03-18–2030-03-17
- Indiana RN License: Active since 2015-09
- NIMS/ICS 100 & 200: Active since 2015-09
Timeline
Senior Project Manager – Nursing Innovation
IU Health Ball Memorial Hospital
12.2023 - Current
Clinical Operations Manager
IU Health Ball Memorial Hospital
02.2021 - 12.2023
Associate Administrator
IU Health Ball Memorial Hospital
02.2019 - 02.2021
RN – Emergency Department
IU Health Ball Memorial Hospital
11.2015 - 02.2020
B.S. - Nursing
Ball State University
B.S. - Exercise Physiology
Ball State University
MSN - Nursing Administration
Ball State University
Core Competencies
- Investigative & Analytical Methods: DMAIC, PDCA, A3/A4, SIPOC, Pareto, KPI tracking, stratification
- Incident Command & Emergency Preparedness: NIMS/ICS (100/200); mass casualty planning; active shooter drills; workplace violence prevention
- Compliance, Safety & Policy: Joint Commission/EOC standards; clinician wellbeing policies; Healthy Work Environment standard work
- Interagency Collaboration & Liaison: Regional healthcare coalitions; IDHS, ASPR; local emergency management coordination
- Data & Technology: Power BI, advanced Excel; contract labor forecasting; device integration (Spectralink)
- Leadership & Communications: Charter design; ADKAR change management; RACI; action planning; executive briefings; stakeholder engagement
Security, Emergency & Interagency Experience
- Incident Command Operations Proxy for East Central Region: managed hospital-wide clinical and organizational operations during evenings; coordinated cross-department response and resource allocation.
- Organized and executed daily staffing across 15 units, enforcing EOC/Joint Commission standards, hazard mitigation, and staff safety.
- Led development of mass casualty and decompression plans; conducted tabletop drills with District 6 Healthcare Coalition, IDHS, and ASPR.
- Chaired contributions to Workplace Violence Steering Team; planned and ran active shooter drills and readiness exercises.
- Integrated AlertMedia notifications and SafeZone app capabilities to improve situational awareness and rapid incident communication.