Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Woodcock

Hopewell Junction

Summary

Dynamic HR Business Advisor with a proven track record at Paychex Inc, enhancing client satisfaction through tailored strategies and effective change management. Skilled in workforce management and client relations, I leverage data-driven analysis to identify risks and foster positive work environments, significantly boosting employee retention.

Overview

6
6
years of professional experience

Work History

HR Business Advisor I

Paychex Inc
10.2022 - Current
  • Increased client satisfaction by providing tailored business advice and strategies for growth.
  • Collaborated with cross-functional teams to implement successful change management initiatives within client organizations.
  • Liaised and collaborated with client teams to identify potential risks and pain points in deliverables and services.
  • Advised clients on best practices in human resource management, fostering a positive work environment and increased employee retention rates.

Loan Officer

TEG Federal Credit Union
09.2021 - 10.2022
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.

Key Holder Supervisor

Build A Bear Workshop Inc
09.2019 - 09.2021
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.

Education

Bachelor of Science - Digital Media Management

SUNY College At New Paltz
New Paltz, NY
05-2021

Digital Communications And Media

Dutchess Community College
Poughkeepsie, NY
08-2019

Skills

  • Workforce management expertise
  • Client relations management
  • Organizational strategy development
  • Data-driven business analysis
  • Planning and execution
  • Human resources management

Timeline

HR Business Advisor I

Paychex Inc
10.2022 - Current

Loan Officer

TEG Federal Credit Union
09.2021 - 10.2022

Key Holder Supervisor

Build A Bear Workshop Inc
09.2019 - 09.2021

Bachelor of Science - Digital Media Management

SUNY College At New Paltz

Digital Communications And Media

Dutchess Community College
Jordan Woodcock