Passionate individual driven by a higher purpose, continuously seeking growth both professionally and personally. Eagerly anticipates opportunities for development in all areas to become a better individual and nurture character along the way.
Overview
2
2
years of professional experience
Work History
Floor Monitor
Urban Air/ The ARK Daycare
01.2023 - Current
Patience and communication with kids
Organizing activities
Managing a group of children
Ability to create safe environment
Understanding of child development
Provided valuable feedback to management regarding customer preferences, trends, and potential areas for improvement.
Reduced safety hazards by conducting regular inspections of the floor for cleanliness and maintenance issues.
Collaborated with fellow team members to maintain efficient operations during peak business hours.
Promoted positive customer interactions through friendly greetings, attentive listening, and prompt assistance.
Sales Associate
Kirklands
12.2022 - 03.2023
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor’s - Computer Science
Grand Canyon University
Phoenix, AZ
10.2024
Skills
Open to learning
Listening
Team driven
Relationship driven
CPR certified
Customer Service
Outgoing Personality
Verbal/written communication
Relationship driven
CPR certified
References
Professional and personal references available upon request.