Jordan Xiong
Hillsboro,OR
Summary
Hardworking and dependable professional with several years of work experience and a strong commitment to quality, teamwork, and continuous improvement. A quick learner with strong communication, problem-solving, and leadership skills, along with excellent attention to detail. Eager to contribute to a successful organization while continuing to grow professionally and develop new skills.
Overview
6
6
years of professional experience
Work History
Detail & Valet Supervisor
Jaguar Land Rover Portland
Tigard, Oregon
10.2024 - 10.2026
- Built, trained, and mentored a team of valet and detail staff. Developing talent from entry-level into reliable, high-performing team members.
- Supervised and coordinated team of 15 employees, assigning daily tasks to ensure effective workflow across dealership departments.
- Oversaw daily vehicle washing and detailing for customer and inventory vehicles, maintaining high standards of cleanliness and presentation.
- Managed the cleaning and preparation of sold vehicles to ensure they were ready for customer pickup and delivery.
- Coordinated vehicle support for service, concierge, and sales departments, facilitating seamless daily operations.
- Supported daily dealership operations by coordinating team responsibilities and prioritizing tasks, ensuring timely completion while promoting accountability and teamwork.
- Owned recruitment for all entry-level and support roles: managed high-volume screening, conducted interviews, and maintained a strong talent pipeline.
Detail Supervisor
Jaguar Land Rover Portland
Tigard, Oregon
10.2023 - 10.2024
- Ensured every vehicle leaving the detail department was flawless and met JLR luxury standards.
- Led and trained detail team of 5, ensuring accountability for quality and standards
- Assigned daily tasks and prioritized workload to ensure timely readiness of vehicles for customer pickups and deliveries
Detail Technician
Jaguar Land Rover Portland
Tigard, Oregon
04.2023 - 10.2023
- Performed full paint correction with DA buffers to eliminate swirl marks, scratches, and surface defects, restoring paint finish to pristine condition.
- Executed full exterior detailing, including thorough cleaning of paint, wheels, trim, and glass.
- Executed full interior detailing, ensuring thorough cleaning of seats, carpets, panels, and glass for optimal vehicle presentation.
- Performed two-step wash process on new and used vehicles to enhance appearance and maintain quality.
Valet
Jaguar Land Rover Portland
Tigard, Oregon
07.2022 - 04.2023
- Ensured showroom vehicles met luxury cleanliness standards to attract potential buyers
- Prep sold vehicles in the delivery bay to luxury attention to detail standard
- Oversaw and managed vehicle locations and cleanliness in lot to optimize customer experience
- Performed thorough car washes and maintained cleanliness of customer vehicles to enhance customer satisfaction
- Supported departments with complex tasks to enhance workflow efficiency.
Housekeeper
Sheraton Hotels
Portland, Oregon
02.2021 - 07.2022
- Cleaned Sheraton guest rooms, bathrooms, and suites to brand standards.
- Replaced bed linens in guest rooms to ensure cleanliness and comfort. and restocked amenities on housekeeping carts.
- Inspected rooms for cleanliness, damage, and missing items.
- Sanitized high-touch surfaces in guest rooms and public areas.
- Thoroughly cleaned and sanitized bathrooms, including toilets, tubs, showers, and sinks, to meet health standards., including toilets, tubs, showers and sinks.
- Swept and mopped floors in guest areas to ensure cleanliness and safety. floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Applied cleaning chemicals according to safety guidelines for effective sanitation. following proper guidelines.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Followed safety procedures when handling hazardous materials.
- Ensured that all health standards were met during cleaning operations.
Education
High School Diploma -
Parkrose Highschool
Portland, OR06-2017
Skills
- Time management
- Conflict resolution
- Decision-making capacity
- Professional appearance
- Reliability and punctuality
- Paint correction
- Staff training
- Safety compliance
- Team leadership
- Problem solving
- Attention to detail
- Applicant screening
- Customer service
- Fast learning
Timeline
Detail & Valet Supervisor
Jaguar Land Rover Portland
10.2024 - 10.2026
Detail Supervisor
Jaguar Land Rover Portland
10.2023 - 10.2024
Detail Technician
Jaguar Land Rover Portland
04.2023 - 10.2023
Valet
Jaguar Land Rover Portland
07.2022 - 04.2023
Housekeeper
Sheraton Hotels
02.2021 - 07.2022
High School Diploma -
Parkrose Highschool