Jordan Zaccardo
Endicott,NY
Summary
Dynamic professional with a proven track record in organizational leadership, event coordination, media, and sales. Recognized for my ability to cultivate teamwork and drive results, I consistently exceed expectations in all my roles. My passion for innovation and dedication to achieving excellence positions me as a valuable asset to any team.
Overview
10
10
years of professional experience
Work History
Activities Leader
United Health Services
02.2024 - Current
- Organize and facilitate engaging events aimed at promoting the physical and mental well-being of patients at UHS.
- Develop and manage a comprehensive monthly event calendar, ensuring a diverse range of activities that cater to the interests and health needs of the residents.
- Collaborate with the Resident Council to facilitate monthly meetings, encouraging resident involvement and feedback that shapes future programming.
- Evaluate and adapt activities based on participants needs and outcomes, fostering an inclusive environment that supports personal growth and community-building among residents.
President
Sigma Phi Epsilon Fraternity
12.2022 - 12.2023
- Led and organized bi-weekly executive board meetings and weekly fraternity meetings, addressing issues, strengthening relationships among members, and collaborating with on-campus organizations on leadership trips, charity events, and fundraising initiatives.
- Supervised the executive board, ensuring timely completion of responsibilities, providing assistance when needed, and leveraging extensive experience in recruitment, finance management, member development, alumni communication, and social media strategies.
- Mediated conflicts and facilitated resolution by actively listening to all parties involved, cultivating an environment of understanding and collaboration that strengthened bonds within the fraternity.
House Associate
Chautauqua Institution
06.2022 - 08.2023
- Assisted in the coordination of a diverse array of events for club members and the local community, featuring renowned authors, politicians, activists, and musicians.
- Coordinated logistics and provided support during events, ensuring everything ran smoothly and attendees had an engaging experience.
- Collaborated with team members to enhance event offerings, developing a welcoming atmosphere that promotes community engagement and cultural enrichment.
A&R Representative/Social Media Manager
HAIL! Fredonia Records
08.2022 - 05.2023
- Identified and nurtured promising talent, successfully marketing them to the label and acting as the intermediary between the artist and the label after signing.
- Secured a talented artist by effectively advocating for their potential , resulting in the label's investment and partnership.
- Facilitated communication between the artist and label, ensuring both parties were informed of requirements and business ideas, and fostering a productive working relationship.
Brand Ambassador
American Eagle Outfitters, Inc
08.2019 - 01.2023
- Promoted merchandise and built customer loyalty, consistently exceeding sales targets and creating a welcoming shopping experience for customers.
- Achieved recognition as the top performing employee for successfully enrolling customers into the loyalty program, surpassing established goals and enhancing customer retention.
Vice President of Social Media
Sigma Phi Epsilon Fraternity
01.2022 - 12.2022
- Managed the fraternity's social media presence on Instagram, X, and Facebook, ensuring consistent and engaging content that reflected the organization's values and activities.
- Created artistic and professional posts that highlighted members stories, important events, and recruitment efforts, significantly enhancing the fraternity's online visibility and appeal.
- Monitored follower engagement metrics, implementing strategies for continuous improvement and increasing interaction with our target audience.
Intern
Admirable Traits Records
06.2020 - 12.2020
- Assisted in developing a record label internship for music industry students at Jamestown Community College, enhancing practical learning opportunities within the program.
- Managed the label's Instagram account, creating engaging content and increasing online presence to attract potential artists and fans.
- Provided input on artist recruitment, evaluating candidates for the label's roster and participating in key label events.
- Organized and maintained the label's contact list, ensuring efficient communication and outreach efforts.
Activities Director
Tanglewood Group
02.2018 - 08.2019
- Promoted from Activities Assistant to Activities Director due to strong performance and dedication to resident engagement.
- Oversaw the activities department, developing and implementing a monthly activities schedule that catered to residents' interests and needs.
- Authored the monthly newsletter, effectively communicating upcoming events and fostering community involvement among residents.
- Managed departmental finances, ensuring budget adherence while maximizing resources for engaging activities.
- Supervised and trained Activities Assistants, establishing productive teamwork, meeting weekly quotas, and building strong relationships with residents to enhance their overall experience.
Sales Associate
Aeropostale
05.2015 - 02.2018
- Engaged with customers to identify their clothing preferences and provide personalized assistance, contributing to the achievement of company sales goals.
- Achieved recognition as the fourth top salesperson among Aeropostale locations in New York, after initially ranking sixth, despite working in one of their smallest stores.
- Consistently delivered exceptional customer service, promoting a positive shopping experience that encouraged repeat business.
Education
Bachelor of Science - Music Industry
SUNY Fredonia
Fredonia, NY05-2026
Associate of Applied Science - Music Industry
Jamestown Community College
Jamestown, NY05.2021
High School Diploma - undefined
Ross Corners Academy
Vestal, NY05.2017
Skills
- Financial Administration
- Organizational Leadership
- Staff Management and Development
- Remote Team Management and Team Building
- Sales and Marketing
- Media Relations
- Event Planning
- Board Collaboration
- Written and Verbal Communication
- Active Listening and Conflict Resolution
- Constructive Criticism
- Multitasking
- Creative Thinking
- Excel
- Canva
Timeline
Activities Leader
United Health Services
02.2024 - Current
President
Sigma Phi Epsilon Fraternity
12.2022 - 12.2023
A&R Representative/Social Media Manager
HAIL! Fredonia Records
08.2022 - 05.2023
House Associate
Chautauqua Institution
06.2022 - 08.2023
Vice President of Social Media
Sigma Phi Epsilon Fraternity
01.2022 - 12.2022
Intern
Admirable Traits Records
06.2020 - 12.2020
Brand Ambassador
American Eagle Outfitters, Inc
08.2019 - 01.2023
Activities Director
Tanglewood Group
02.2018 - 08.2019
Sales Associate
Aeropostale
05.2015 - 02.2018
Associate of Applied Science - Music Industry
Jamestown Community College
High School Diploma - undefined
Ross Corners Academy
Bachelor of Science - Music Industry
SUNY Fredonia
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