Jordan Zarsaz
Wantagh
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices by leading with kindness and an uplifting attitude, in order to create top-notch helpful and overall positive experiences with customers.
Overview
8
8
years of professional experience
Work History
Team Member -Whole Body -Specialist in Supplements
Whole Foods Market
07.2023 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, kindness and strong interpersonal skills.
Jewelry Sales Associate
A Plus Jewelry - 1(516)-579-3735
12.2016 - 03.2020
- Offered each customer top-notch, personal service and knowledgeable suggestions to boost sales and customer satisfaction.
- Filed & tagged inventory via Kassoy software & printer.
- Greeted customers with a smile and enthusiasm, helped locate merchandise and suggested suitable options.
- Asked open-ended questions to determine exactly what customers required, budgets and target recipient for each purchase.
DoorDash Driver
DoorDash
09.2021 - Current
- Delivered food orders to customers on time and in excellent condition.
- Maintained clear communication with stores & customers on order and delivery status.
- Coordinated efficient routes to avoid delays and optimize delivery time.
Recording & Audio Engineer
Self Employed
03.2020 - Current
- Establishing and maintaining client relationships.
- Scheduling & booking client sessions.
- Creating & organizing client folders & files.
- Using Studio One 4, FL Studio, Edison & more to record, mix, master, and revise audio tracks.
- Clear communication with clients during sessions and via email to meet clients needs.
- Controlling microphones, studio monitors, sound levels and outputs to produce high-quality tracks.
Life Coach
Self Employed
05.2020 - Current
- Scheduling and booking one on one online sessions with clients via Calendly and Zoom.
- Helping clients determine root cause of personal struggles in order to provide necessary solutions.
- Encouraging clients to set and achieve reasonable goals on a weekly/monthly basis.
- Teaching clients how to build better stress management habits and healthy coping mechanisms such as meditation, breath work, and self reflection journaling in order to heal, grow & perform at optimal level.
Education
High School Diploma -
Bellport High School
Brookhaven, NY06.2017
No Degree - General Studies
Suffolk County Community College
Selden, NYSkills
- Excellent customer service & communication skills
- Efficient problem solving skills
- Teamwork and Collaboration
- Fluent computer/tech skills
- Creativity and Innovation
- Patience & kindness
- Sales and Marketing
- Technical Support
- Multitasking
Timeline
Team Member -Whole Body -Specialist in Supplements
Whole Foods Market
07.2023 - Current
DoorDash Driver
DoorDash
09.2021 - Current
Life Coach
Self Employed
05.2020 - Current
Recording & Audio Engineer
Self Employed
03.2020 - Current
Jewelry Sales Associate
A Plus Jewelry - 1(516)-579-3735
12.2016 - 03.2020
High School Diploma -
Bellport High School
No Degree - General Studies
Suffolk County Community College