Overview
PROFESSIONAL SUMMARY
Work History
Education
Skills
Languages
Timeline

JORDANA LAGUNA ARAUZ

BETTER LIFE PLANS
Homestead / Miami,FL
6
years of professional experience
2
Languages

Dedicated and detail-oriented Paralegal with over six years of experience in legal administration, case coordination, and client communication. Proven ability to manage complex case files, conduct thorough legal research, and support attorneys in litigation and pre-litigation processes. Fully bilingual in English and Spanish, with a strong commitment to accuracy, organization, and professional excellence.

Professional with strong background in legal support, equipped to handle a variety of tasks in fast-paced environment. Expertise in legal research, document management, and case preparation, ensuring accuracy and compliance. Known for effective team collaboration and adaptability, always focused on achieving results and meeting deadlines. Strong organizational skills and proactive approach to problem-solving make for reliable asset.

Work History

Paralegal

9 Months
BETTER LIFE PLANS | 01.2026 - Current
  • Manage a high-volume caseload involving consumer debt litigation, including lawsuits arising from credit card and personal loan accounts.
  • Coordinate settlement negotiations and prepare settlement offers based on client circumstances and attorney guidance.
  • Communicated with clients on settlement terms, payment arrangements, case status, and required documentation to ensure clarity and compliance.
  • Collaborate closely with attorneys to facilitate case resolution and ensure settlement terms are properly documented and completed.
  • Collaborated with attorneys to facilitate case resolution and ensure accurate documentation of settlement terms.
  • Communicate with opposing counsel regarding settlement offers, executed agreements, and outstanding documentation.
  • Ensure fully executed settlement agreements are timely returned to opposing counsel for filing and completion of the settlement process.
  • Maintained detailed case records, tracked settlement deadlines, and monitored cases through resolution to enhance overall case management.

Paralegal

3 Years 4 Months
THE DOWNS LAW GROUP | 09.2022 - 01.2026
  • Redacted confidential information and managed over 20 active court files across multiple jurisdictions.
  • Conducted comprehensive legal research to prepare case summaries, exhibits, and deposition materials that supported case strategies.
  • Served and filed court documents with accuracy and compliance across multiple district courts.
  • Prepared and served subpoenas, expert links, witness and exhibit lists, and production disclosures.
  • Scheduled and coordinated depositions, facilitating effective communication among attorneys, witnesses, and court reporters to ensure smooth proceedings.
  • Drafted and filed pleadings, affidavits, and motions; organized discovery materials and maintained case management systems.
  • Managed case documentation, correspondence, and billing records, maintaining accuracy and confidentiality to support efficient case management.
  • Successfully supported attorneys in complex litigation cases, ensuring timely and accurate filings in multiple district courts.
  • Recognized by supervisors for exceptional organizational skills and reliability in managing high-volume caseloads.
  • Played a key role in preparing discovery materials and evidence that contributed to favorable case outcomes.

Assistant Manager

9 Months
DOWNS LAW GROUP | 12.2021 - 09.2022
  • Supervised and trained team of 13–15 case coordinators, fostering professional development and maintaining productivity standards.
  • Oversaw hiring, onboarding, and performance evaluations to strengthen team capabilities and align with organizational goals.
  • Coordinated pre-litigation activities, reviewing reports and performance data to support informed decision-making.

Case Coordinator

1 Year 4 Months
DOWNS LAW GROUP | 08.2020 - 12.2021
  • Managed 300+ pre-litigation cases, overseeing intake, client communication, and medical record requests to ensure timely progression.
  • Supported case development for BP Deepwater Horizon claims by conducting thorough data entry and maintaining accurate documentation.
  • Communicated with clients to investigate potential claims and coordinated medical reviews with nurses, facilitating informed decision-making.

Education

PARALEGAL CERTIFICATE - Law

Florida Gulf Coast University | Fort Myers, FL | 01.2024

BACHELORS IN BIOLOGY - Biology

Nova Southeastern University | Davie, FL | 06.2018

Skills

Legal research expertise
Litigation support experience
Case management skills
Litigation supportroficiency
Detail-oriented organization
Professional communication skills
Fluent in English and Spanish.
Litigation support

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Paralegal

BETTER LIFE PLANS
01.2026 - CurrentRead More

Paralegal

THE DOWNS LAW GROUP
09.2022 - 01.2026Read More

Assistant Manager

DOWNS LAW GROUP
12.2021 - 09.2022Read More

Case Coordinator

DOWNS LAW GROUP
08.2020 - 12.2021Read More

Florida Gulf Coast University

PARALEGAL CERTIFICATE from Law
Read More

Nova Southeastern University

BACHELORS IN BIOLOGY from Biology
Read More
JORDANA LAGUNA ARAUZ