Jordana DeSersa
Rapid City,SD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dental Assisting position. Spending time being a barista has allowed for customer connection and human interaction to be a strong suit of mine. While being a detail-oriented team player with strong organizational skills it helps being able to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
09.2020 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Cashier/Crew Team Member
Culver's Restaurant
02.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise.
Education
Dental Assisting - Dental Assisting
Western Dakota Technical College
Rapid City, SD08.2024
High School Diploma -
Stevens High School
Rapid City, SD05.2022
Skills
- Opening and closing duties
- Patient Education
- Equipment Sterilization
- Inventory Management
- Procedure Support
- Local anesthetic proficiency
- Strong manual dexterity
- Team Collaboration
- HIPAA Compliance Understanding
- Medical Charting
Timeline
Barista
Starbucks
09.2020 - Current
Cashier/Crew Team Member
Culver's Restaurant
02.2019 - 08.2019
Dental Assisting - Dental Assisting
Western Dakota Technical College
High School Diploma -
Stevens High School
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