Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jordan A. Lavant

San José,CA

Summary

Motivated and detail-oriented recent college graduate with a Bachelor’s in Psychology from San Jose State University. Strong background in customer service, team leadership, and working with diverse populations, including bilingual communication skills in English and Spanish. Proven ability to manage multiple tasks in fast-paced environments, having successfully led projects and worked in various customer-facing roles. Eager to apply analytical skills, creativity, and a strong work ethic to contribute to a dynamic team and make a positive impact in a professional setting. Ready to bring enthusiasm, adaptability, and problem-solving abilities to a new opportunity in the workforce.

Overview

5
5
years of professional experience

Work History

Front Desk Cashier

Sharks Ice at San Jose
08.2024 - Current
  • Managed customer check-ins and event scheduling, assisting 100+ customers daily.
  • Processed transactions totaling approximately $133K in revenue.
  • Led a team, providing exceptional customer service and resolving complaints.
  • Maintained organized front desk operations, handled deliveries, and provided class registrations.

Program Leader

Think Together
09.2022 - 06.2024
  • Fostered a safe and stimulating learning environment for children aged 2-5, with a focus on both English and Spanish language skills.
  • Collaborated with parents to identify and address developmental concerns.
  • Implemented learning activities, created behavior plans for special needs children, and monitored attendance and student progress.

Sales Associate

Foot Locker
07.2020 - 05.2023
  • Assisted 50+ customers daily, contributing to $7K in revenue per month.
  • Managed inventory, stocked shelves, and created effective merchandise displays.
  • Provided exceptional customer service, including assisting Spanish-speaking customers.

Early Childhood Education (ECE) Volunteer

Sacred Heart Community Service
09.2022 - 12.2022
  • Worked closely with Spanish-speaking families to promote early childhood development in underserved communities.
  • Assisted children in transitioning from preschool to kindergarten, implementing developmentally appropriate activities.

Education

Bachelor of Arts - Psychology

San Jose State University
San Jose, CA
05.2025

High School Diploma -

Eureka Senior High School
Eureka, CA
06.2022

Skills

    Computer technology:

  • Microsoft Office
  • Google Suite
  • Adobe programs
  • DASH by DaySmart
  • Languages:

  • English
  • Spanish
  • Basic data analysis

    Typing efficiently with approximately 70 WPM

    Efficient and professional verbal and written communication

Accomplishments

    For a National History Day Contest, my partner and I created a website on WWII refugees and their role in breaking immigration barriers. I took the lead in researching refugee groups, their migration patterns, and the impact on both the refugees and their host countries. After completing the project, we presented our findings to judges and were selected as one of the top projects in Humboldt County, advancing to the state finals. However, the competition was canceled due to COVID-19. This project taught me the value of perseverance, leadership, and the global significance of diversity.

Timeline

Front Desk Cashier

Sharks Ice at San Jose
08.2024 - Current

Program Leader

Think Together
09.2022 - 06.2024

Early Childhood Education (ECE) Volunteer

Sacred Heart Community Service
09.2022 - 12.2022

Sales Associate

Foot Locker
07.2020 - 05.2023

Bachelor of Arts - Psychology

San Jose State University

High School Diploma -

Eureka Senior High School
Jordan A. Lavant