JORDAN D BERBESI SANCHEZ
lynn,Massachusetts
Summary
Dynamic Technical Support Specialist with experience , excelling in troubleshooting and maintaining mechanical, pneumatic, and electrical systems. Proven problem-solver with strong teamwork and communication skills, adept at enhancing operational efficiency and ensuring equipment reliability. Committed to delivering high-quality support and achieving optimal performance in complex environments.
Overview
5
5
years of professional experience
Work History
Technical Support Representative
DBS.NET
San Cristobal, Tachira
02.2018 - 01.2021
- Documented all activities related to technical support including processes, updates, changes made.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Troubleshoot malfunctions in equipment or processes.
- Adjust machine settings to complete tasks accurately.
Technical Support Executive
ABD CONTROL
San Cristobal, Tachira
02.2017 - 01.2018
- Mechanical Systems:
Experienced in diagnosing, repairing, and maintaining mechanical components such as bearings, pulleys, shafts, belts, and transmission systems. - Pneumatic Systems:
Proficient in the installation and maintenance of pneumatic circuits for industrial machinery. Able to read and interpret pneumatic schematics, detect system leaks, and replace faulty components including valves, cylinders, and compressors. - Electrical Systems:
Knowledgeable in installing and servicing electrical panels, three-phase motors, sensors, and industrial control systems. Experienced in using diagnostic tools such as multimeters and clamp meters
Technical Specialist
OFFI-HAM
San Cristobal, Tachira
01.2016 - 01.2017
- Troubleshot, repaired, and tested complex electronic circuits and equipment.
- Performed maintenance activities on existing equipment and systems.
- Identified root cause of electronic system malfunctions using troubleshooting techniques.
- Installed, calibrated, and maintained a wide variety of electronic test equipment.
Education
SENIOR COMPUTER TECHNICIAN
INSTITUTO UNIVERSITARIO DE TECNOLOGIA
SAN CRISTOBAL, TACHIRA08-2017
High School Diploma -
ESCUELA TECNICA INDUSTRIAL
- SAN CRISTOBAL, TACHIRA06-2012
Skills
- Troubleshooting
- Teamwork and Communication
- Problem-solving abilities
- Self Motivation
- Operational Management
- Equipment Troubleshooting
- Pneumatic Systems
- Electrical systems
- Mechanical systems
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Technical Support Representative
DBS.NET
02.2018 - 01.2021
Technical Support Executive
ABD CONTROL
02.2017 - 01.2018
Technical Specialist
OFFI-HAM
01.2016 - 01.2017
SENIOR COMPUTER TECHNICIAN
INSTITUTO UNIVERSITARIO DE TECNOLOGIA
High School Diploma -
ESCUELA TECNICA INDUSTRIAL
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