SAP
Jordan D. Embry
Summary
Results-focused professional equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Proven ability to generate valuable insights and streamline processes. Known for effective team collaboration and adapting to dynamic environments. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Analyst
GSE - Delta Air Lines
07.2025 - Current
- Led cross-functional efforts overseeing planning, execution, and stakeholder coordination to support enterprise-wide deployment.
- Spearheaded the streamlining of the Lytx camera ordering process, identifying inefficiencies, standardizing workflows, and improving turnaround times.
- Partnered with internal teams and Lytx personnel to align ordering logistics with operational needs, ensuring timely delivery and installation across stations.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Senior Coordinator_Warehouse Operations
Global Clean - Delta Air Lines
03.2021 - 07.2025
- Provided operational support for Cabin Service, ACS, and Laundry, coordinating logistics, supply chain activities, and vendor relationships to maintain service excellence.
- Managed inventory control and warehouse restocking, maintaining accurate stock levels and coordinating timely replenishment to support operational continuity.
- Oversaw end-to-end vendor management, including sourcing, onboarding, performance evaluation, and contract negotiations to ensure optimal service delivery and cost efficiency.
- Built strong relationships with stakeholders through effective communication, leading to increased trust and collaboration.
- Supported product rollouts by coordinating cross-functional teams, managing timelines, and ensuring successful deployment across multiple locations.
- Facilitated shipments and transportations to support ADHOC requests, emergency response needs, warehouse transitions, and sustainability efforts.
Customer Service & Operational Support Lead
Base Logistics - Delta Air Lines
01.2020 - 03.2021
- Acted as a liaison between internal departments and external vendors to resolve logistical challenges and maintain service level agreements.
- Collaborated with cross-functional teams to identify areas requiring additional support resources or process improvements.
- Developed and implemented service protocols to enhance efficiency, communication, and customer satisfaction across logistics functions.
- Analyze formulated data geared toward correcting processes and continuous improvement.
- Monitored key performance indicators to ensure service level agreements were consistently met.
- Enhanced communication channels within the organization to facilitate information flow between departments related to customer needs and concerns.
Wave Manager
Base Logistics - Delta Air Lines
12.2017 - 01.2020
- Managed wave planning and execution in SAP EWM to optimize warehouse operations, ensuring timely and accurate order fulfillment.
- Coordinated with warehouse, inventory, and shipping teams to align wave releases with operational priorities and resource availability.
- Monitored system performance and resolved exceptions to maintain flow and minimize disruptions in picking, packing, and shipping processes.
- Analyzed data to improve wave strategies, reduce bottlenecks, and enhance throughput across distribution centers.
Lead Supply Attendant
Base Logistics, Delta Air Lines
04.2014 - 12.2017
- Managed inventory levels to ensure timely availability of supplies and materials.
- Operated warehouse equipment to facilitate efficient handling of goods and shipments.
- Trained new staff on safety protocols and operational procedures for supply management.
- Led initiatives for continuous improvement in supply chain operations, fostering a culture of efficiency.
- Supervised over 25 employees in the Base Logistic Internal Department. Increased Expedite/AOG delivery time from 69% to a record high 90% for all Component and Engine shops.
Education
High School Diploma -
Heritage High School
Conyers, GAData Analytics
Shaw Academy
Skills
- Client relationship management
- Client management
- Process improvements
- Risk Management & Mitigation
- Process enhancement
- Continuous improvement
- Inventory Control & Optimization
- Warehouse Operations
- Vendor Communication & PO Follow-up
- Cross-functional Collaboration
Certification
- Continuous Improvement
- Lean Quest
Software
Activate
Smartsheet
Timeline
Senior Analyst
GSE - Delta Air Lines
07.2025 - Current
Senior Coordinator_Warehouse Operations
Global Clean - Delta Air Lines
03.2021 - 07.2025
Customer Service & Operational Support Lead
Base Logistics - Delta Air Lines
01.2020 - 03.2021
Wave Manager
Base Logistics - Delta Air Lines
12.2017 - 01.2020
Lead Supply Attendant
Base Logistics, Delta Air Lines
04.2014 - 12.2017
High School Diploma -
Heritage High School
Data Analytics
Shaw Academy