Overview
Work History
Education
Skills
Education
Contact
Timeline
Generic

JORDAN E. PHILLIPS

Brooklyn

Overview

7
7
years of professional experience

Work History

MST

Lowes
11.2024 - Current
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.

Barista

Starbucks
07.2023 - 01.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Server

At Your Service Staffing - New York City
07.2022 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Waiter

Saturn Club
09.2021 - 03.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Checked identification for minimum age for sale of alcoholic beverages.

Intern

Premium Merchant Funding
07.2021 - 09.2021
  • Collaborated with team members to help expand marketing channels.
  • Took detailed notes of progress, processes and industry details to better understand marketing and company protocols.
  • Responded to email and social media messages according to prescribed policies.
  • Generated reports detailing campaign performance, customer engagement and engagement trends.

Intern

Manhattan District Attorney’s Office
07.2018 - 08.2018
  • Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
  • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
  • Performed administrative tasks, including revising and finalizing letters, briefs and memos.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.

Education

Associate of Science - Business Management

City University of New York College
Manhattan, NY
05-2025

U.S. History. English, Chemistry, Geometry, French -

York Preparatory School
New York, NY
06.2019

Skills

  • Staff Management
  • Scheduling
  • Market Strategy
  • Business Projections
  • Musical Engineering
  • Song Writing

Education

false,true,New York, NY

Contact

Brooklyn, New York 11225

Timeline

MST

Lowes
11.2024 - Current

Barista

Starbucks
07.2023 - 01.2024

Server

At Your Service Staffing - New York City
07.2022 - 02.2023

Waiter

Saturn Club
09.2021 - 03.2022

Intern

Premium Merchant Funding
07.2021 - 09.2021

Intern

Manhattan District Attorney’s Office
07.2018 - 08.2018

U.S. History. English, Chemistry, Geometry, French -

York Preparatory School

Associate of Science - Business Management

City University of New York College

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JORDAN E. PHILLIPS