JORDANE PINETTE
Orono,ME
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cook & Cashier
Betty Lunch
06.2020 - Current
- Being able to stay effective during increased customer flow (20+ costumers at once)
- Coordination of meals
- Stamina
- Stress management
Gas Station Attendant
Dépanneur de Pontbriand
12.2021 - 01.2023
- Effective communication
- Solving problems customers may experience with pumps
- Managing transactions and cash register
- Stock management
- Built trustful relationships with customers to encourage return visits.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
Waitress
Fromagerie Victoria
08.2019 - 10.2020
- Excellent communication
- Providing a satisfying and pleasant experience to customers
- Multitasking
- Understanding of over 80+ menu items
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Waitress
Manoir Frontenac
05.2018 - 07.2019
- Customer service experience
- Learning how to be effective with 9+ tables at once
- Making sure customers are more than happy with my service
- Effectiveness
- Inspected dishes and utensils for cleanliness.
Education
Some College (No Degree) - Marketing And Sport Management, Minor Psychology
University of Maine
Orono, MESkills
- Sales expertise
- Guest Relations Management
- Customer Service
- Safe Food Handling
- Order Accuracy
- Complex Problem-Solving
- Team Collaboration
- Relationship Management
- Performance Improvement
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Certification
https://www.credly.com/badges/cc88df16-64a4-4421-ab89-15c5db86ff84/public_url
Accomplishments
- 2X Women Athlete of the year
- 2023 America East Championship
- America East Rookie of the week
- America East Player of the week
- America East All-Rookie Team
- Canadian Championship silver medal
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Gas Station Attendant
Dépanneur de Pontbriand
12.2021 - 01.2023
Cook & Cashier
Betty Lunch
06.2020 - Current
Waitress
Fromagerie Victoria
08.2019 - 10.2020
Waitress
Manoir Frontenac
05.2018 - 07.2019
Some College (No Degree) - Marketing And Sport Management, Minor Psychology
University of Maine