Jordan E. Walker
Kalamazoo,MI
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Also, I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
02.2018 - 05.2019
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Serve beverages and prepared food, like cookies, pastries and muffins
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Receive and process payments
- Recommended products based on solid understanding of individual customer needs and preferences.
- Cleaned counters, machines, utensils, and seating areas daily.
Procuity /Warehouse Dock Worker
Stryker
08.2019 - 07.2020
- Handling and Emergency medical equipment; Neurosurgical, Neurovascular and Spinal devices
- Packed and palletized items for shipment on outbound trailers.
- Connecting Wires and Building Hospital Bed Parts
- Built safe and balanced loads for deliveries with no shifting or damages.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
Cashier / Overnight Stocker /Janitorial Worker
Leevers Supermarkets
09.2020 - 12.2021
- Lifting up to 100lbs , and Power Jack large packages out the Truck
- Greeted customers entering store and responded promptly to customer needs.
- Clean Bathroom and Mop the Store before closing at 11pm
- Get Store Items from Freezer Room & Put them up in the Freezer Aisle
- Computer Savviness to Help Customers with Unwanted Store Items
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Swept hard surface floors using broom or push broom dust mop.
Cashier / Cook / Dishwasher
Cane's
02.2022 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Cleaned Area and Clean Bathrooms every hour during shift
- Clean Hands & Dispose Dirty Gloves / Towels
Car Wash Attendee / Car Wash Sales Associate
Landshark Car Wash
04.2022 - 01.2023
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available sales .
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Pressure washed car exterior, wheel wells, and tires.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
- Answered customer questions on pricing, products, procedures, and materials used.
Car Wash Sales Associate / Car Detailer / Janitorial Role
Zips Car Wash
02.2023 - 07.2023
- Greeted customers on lot and in showroom to answer questions about brand and available sales .
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Pressure washed car exterior, wheel wells, and tires.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
- Answered customer questions on pricing, products, procedures, and materials used.
Education
High School Diploma -
Loy Norrix High School
Kalamazoo, MI07.2020
Skills
- PROJECTS
- SKILLS
- Able to Follow Directions
- Cleaning
- Great Conversation Skills
- Organization / Maintenance
- Rotated Stock
- Customer Service
- Professionalism
- Quick Learner
- Retail Experience
- Package Handler
- Fast Learner
- Hospitality
- Lift Up to 100 pounds
- Cashier Experience
- Stocking
- Computer Savvy
- Barista Experience
- Car Wash Experience
- Car Detailing Experience
- Hands on with Tools
- Janitorial Experience
- Upselling and Quota Achievement
- Telephone Etiquette
- Goal-Driven
- Excellent Written and Verbal Communication
- Customer Service and Assistance
- Safety and Cleanliness Standards
- Building Customer Loyalty
Additional Information
- AWARDS , Yes You Can Award (2012) LANGUAGES English
Timeline
Car Wash Sales Associate / Car Detailer / Janitorial Role
Zips Car Wash
02.2023 - 07.2023
Car Wash Attendee / Car Wash Sales Associate
Landshark Car Wash
04.2022 - 01.2023
Cashier / Cook / Dishwasher
Cane's
02.2022 - 04.2022
Cashier / Overnight Stocker /Janitorial Worker
Leevers Supermarkets
09.2020 - 12.2021
Procuity /Warehouse Dock Worker
Stryker
08.2019 - 07.2020
Barista
Starbucks
02.2018 - 05.2019
High School Diploma -
Loy Norrix High School