Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jordan LeeAnn Whiteman

Las Vegas,NV

Summary

Service-oriented individual with a strong work ethic and enthusiasm for the service industry. Experienced in delivering exceptional customer service and eager to join a dynamic team in part-time roles.

Overview

8
8
years of professional experience

Work History

Solar Sales Support

Freedom Forever
Las Vegas, Nevada
10.2022 - Current
  • Collaborated with cross-functional teams, including Account Management and Project Management, to ensure a seamless experience from sale to installation
  • Provided support to Sales Representatives by addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction throughout the sales process
  • Used problem-solving and investigative skills while processing projects
  • Strategically managed a pipeline to facilitate project timelines, tasks, and processes effectively.

Receptionist / Bartender

Minus 5 Ice Bar
Las Vegas, Nevada
06.2021 - 05.2023
  • Checked in guests with reservations as well as walk-up guests
  • Assessed customers' needs and preferences to make recommendations on different experience packages
  • Brought high volumes of guests into the experience with high energy and great customer service
  • Verified identification and age requirements of customers
  • Prepared alcohol or non-alcohol beverages for bar patrons
  • Restocked and replenished bar inventories and supplies.
  • Worked private events as a model cocktail waitress and/or bartender.

Shift Supervisor

The Coffee Bean & Tea Leaf
Las Vegas, Nevada
06.2016 - 06.2022
  • Completed store opening and closing procedures, including daily sales reports and cash management
  • Managed standards of service and motivated staff to maintain quality and consistent product
  • Trained new Baristas and Shift Supervisors and administered monthly re-certifications
  • Maintained stock of products and ordered coffee, baked goods, and supplies as needed
  • Assisted customers with complaints, questions, and concerns
  • Planned, scheduled, and delegated daily work assignments for team members.

Education

Purdue University Global
Fort Lauderdale, FL
11.2018

Centennial High School
Las Vegas, NV

Skills

  • Self Motivation
  • Interpersonal skills
  • Time Management
  • Customer Service
  • Flexibility
  • Fast paced
  • Attention to detail
  • Quick learner
  • Reliable
  • Sales Support
  • Written Communication
  • Analytical Skills

Accomplishments

  • Consistently ranked as a top performer in the department, exceeding key performance indicators and setting a standard for excellence in achieving departmental goals.
  • Managed social media and created content for @coffeebeanlv Instagram account.
  • Earned “Employee of the Quarter” at Coffee Bean & Tea Leaf in [October, 2016], [December, 2018], and [April, 2021].

Timeline

Solar Sales Support

Freedom Forever
10.2022 - Current

Receptionist / Bartender

Minus 5 Ice Bar
06.2021 - 05.2023

Shift Supervisor

The Coffee Bean & Tea Leaf
06.2016 - 06.2022

Purdue University Global

Centennial High School

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Jordan LeeAnn Whiteman