Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jordan Muabilu Mutambule

Snellville,GA

Summary

Dynamic Operations Assistant with a strong work ethic and proven adaptability at Development and Financial Congolese Company. Enhanced customer satisfaction through effective communication and problem resolution. Demonstrated attention to detail and organizational skills by optimizing scheduling and logistics, contributing to significant efficiency gains in project execution. Proficient in Microsoft tools and committed to excellence.

Overview

1
1
year of professional experience

Work History

Operations Assistant

Development and Financial Congolese Company
08.2024 - 12.2024
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Contributed to development of operational procedures to improve efficiency and accuracy.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
  • Optimized scheduling and resource allocation for significant efficiency gains in project execution.
  • Coordinated logistics for internal events, leading to successful team-building exercises and meetings.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Answered customer questions and recommended resources

Intern in Logistics

Bollore Africa Logistics
07.2023 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

No Degree - English Language

Georgia State University
Atlanta, GA

Logistics And Supply Chain Management

GIRNE AMERICAN UNIVERSITY
TURKEY
06-2024

Skills

  • Communication
  • responsibility
  • adaptability
  • strong work ethic
  • time management
  • Microsoft skills
  • Attention to detail
  • Organized
  • Professional and friendly
  • Customer support
  • patience
  • Empathy

Languages

French
Native or Bilingual
English
Full Professional
Turkish
Elementary
Lingala
Native or Bilingual

Timeline

Operations Assistant

Development and Financial Congolese Company
08.2024 - 12.2024

Intern in Logistics

Bollore Africa Logistics
07.2023 - 08.2023

No Degree - English Language

Georgia State University

Logistics And Supply Chain Management

GIRNE AMERICAN UNIVERSITY

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