Jordann Culligan
Delray Beach,FL
Summary
Motivated and detail-oriented student pursuing a Bachelor's degree in Business Entrepreneurship at Palm Beach State College. Demonstrated ability to efficiently manage multiple tasks, thrive in team environments, and effectively communicate with clients and colleagues. Proficient in customer service, time management, and utilizing Microsoft 365. Excited to apply academic knowledge and hands-on experience to make a valuable contribution to a dynamic and growing organization. Passionate about problem-solving and bringing creative solutions to real-world challenges.
Overview
6
6
years of professional experience
Work History
Team Member
Proper Ice Cream
05.2023 - 05.2024
- Providing excellent service, addressing customer needs, and handling complaints or requests.
- Managing multiple tasks at once, especially during busy periods.
- Collaborating with coworkers to ensure the smooth operation of the shop.
- Managing cash transactions and operating POS systems.
- Familiarity with different ice cream flavors, ingredients, and dietary options.
- Following health and safety regulations in food handling and cleanliness.
- Balancing multiple roles, such as scooping, cashing out customers, and restocking supplies.
Receptionist Assistant
Construction Search Group
06.2018 - 07.2021
- Managing schedules, appointments, and office tasks efficiently.
- Juggling multiple tasks, such as answering calls and assisting with administrative duties.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Maintaining a professional attitude and appearance in all interactions.
Server/Cashier
Cream Nation
04.2019 - 08.2019
- Duties and responsibilities included serving customers, washing dishes and cleaning, doing stock inventory, and making custom cakes
- Handled the register and POS transactions
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Business Administration And Management
Palm Beach State College
Boca Raton, FL04-2026
Skills
- Clear communication
- Time Management
- Customer service
- Teamwork and collaboration
- Problem-solving
- Positive attitude
- Adaptability
- Proficient in Microsoft 365
- Attention to Detail
Timeline
Team Member
Proper Ice Cream
05.2023 - 05.2024
Server/Cashier
Cream Nation
04.2019 - 08.2019
Receptionist Assistant
Construction Search Group
06.2018 - 07.2021
Bachelor of Arts - Business Administration And Management
Palm Beach State College
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