Jordan N. Keller
Detroit,AL
Summary
Experienced server with 7 years in the hospitality industry. Highly motivated experienced server, great multi-tasker, committed, friendly, prompt, attention to detail, service oriented, customer centric. Found myself without work in the middle of this pandemic. I immediately took a intern opportunity to learn SAP DATA GOVERNANCE and have enjoyed this for the past year and am seeking a business analyst position to further my professional growth.
Experience in user-interface design and development, working with the business to gather requirements, and integration with target systems such as SAP ECC. Knowledge of the collection, transformation, mapping, and modeling of data across various SAP modules. Proficient in relational database setup, management, and manipulation to support business processes through SQL queries. Technologically savvy and focused SAP Business Analyst with strong background in advanced data management and troubleshooting skills . Effective in developing and optimizing data systems to meet customer needs. Knowledgeable Analyst well-versed in due diligence, valuations and statistical analyses. Prepares models, forecasts trends, as well as gives presentations. Detailed in data analyses and reporting for audits, trend determination and financial planning. Ready to develop new skills and grow knowledge by gaining practical experience.
Overview
8
8
years of professional experience
Work History
Data Governance Consultant
Spotlight Retail Group, VIC Australia
02.2020 - Current
- Data gathering and trouble-shooting defects.
- Working cross-functionally with various teams.
- Assisting in design and development of merchandise simplification model.
- Review and assess business requirement documentation; subsequently building the functionality into the design and construction of the application.
- Responsible for code review and code promotion to multi-tier environments (QA, dev, training, and production).
- Perform complex data analysis using strategic thinking and planning.
- Cross-department communication and collaboration with business analysts, key stakeholders, SAP functional team, SAP technical team, and lead merchandise buyers.
- Assist in application handover, responsible for creating system administrator manuals and documenting all the fundamentals needed.
- Train system administrators on how to maintain the data governance application long term and troubleshoot issues.
- Assist in cutover activities for Product Management phased go-live by department.
- Assist in the custom development of merchandise simplification data model (Product, Option, and Article).
Server-Bartender
The Cheesecake Factory
Providence, RI
02.2014 - 08.2016
- Balanced an appropriate pace of service for a high-volume, 250+ seat restaurant while anticipating guests’ needs.
- Quickly learned expansive food and beverage menu.
- Led shifts overseeing coworkers’ side-work while accomplishing closing duties.
- Promoted to bartender through extensive certification training.
- Executed proper handling of cashier’s drawer while processing bills.
Server-Bartender
The Melting Pot
Providence, RI
01.2012 - 08.2014
- Engaged guests with an interactive, tableside experience.
- Demonstrated and informed guests of proper food-handling, preparation, and cookery.
- Acquired knowledge of wine through company wine classes/tastings resulting in recommendations of wine pairings and upselling wine flights.
- Assisted front desk with greeting large parties and assembling tables or private rooms.
- Carried out running side-work, restocking items and cleaning server stations to achieve a smooth service.
- Cleared and pre-bussed tables; lifting and carrying 20lb+ trays through multiple flights of stairs.
Server-Bartender
Boulder Creek Dining Company
Brownsburg, IN
04.2010 - 01.2012
- Assembled and completed to-go orders while running food.
- Trained and mentored new team members.
- Accurately recorded and input guests’ food and beverage orders into POS system.
- Maintained organized position points and food orders during large banquets and offsite events.
- Memorized specials and offered rotating craft beers and seasonal cocktails.
Education
Art History
Indiana University-Purdue University
Art History
Portland State University
Skills
Strong project management, technical, and analytical aptitudeundefined
Timeline
Data Governance Consultant
Spotlight Retail Group, VIC Australia
02.2020 - Current
Server-Bartender
The Cheesecake Factory
02.2014 - 08.2016
Server-Bartender
The Melting Pot
01.2012 - 08.2014
Server-Bartender
Boulder Creek Dining Company
04.2010 - 01.2012
Art History
Portland State University
Art History
Indiana University-Purdue University
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