Summary
Overview
Work History
Education
Skills
Timeline
The Presidential Volunteer Service Award
Generic

JORDANNE CLABO

Robertsdale

Summary

Dynamic professional with extensive experience in managing customer interactions and resolving issues to enhance satisfaction. Expertise in leveraging effective communication and empathy to cultivate strong relationships, resulting in a proven track record of high customer satisfaction and loyalty. Committed to fostering a positive work environment through encouragement and respect for colleagues and staff. Passionate about delivering exceptional service and contributing to team success.

Overview

6
6
years of professional experience

Work History

Wireless Sales Associate

2020 Companies
11.2024 - 03.2025
  • Handled customer returns and exchanges professionally, ensuring a positive outcome for both the customer and the business.
  • Increased customer satisfaction by providing personalized product recommendations and comprehensive information on wireless plans and devices.
  • Demonstrated proficient product knowledge to customers and provided detailed product information.
  • Assisted customers in troubleshooting technical issues, fostering trust and building long-term relationships.

Patient Care Technician

South Baldwin Regional Medical Center
09.2022 - 10.2024
  • Delivered outstanding patient care based on physical, psychological, emotional and related criteria.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

Secretary

The Wharf Management Office
02.2022 - 09.2022
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Greeted visitors and directed to appropriate location or person.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Managed multiple calendars and contacts using computer software.

Children's Ministry Intern

3 Circle Church
05.2019 - 08.2020
  • Created congregational awareness to encourage religious education program participation.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Effectively communicated with parents to keep them informed about their child''s progress, upcoming events, and opportunities for involvement.
  • Demonstrated flexibility by adapting lesson plans based on unexpected changes or unique circumstances that arose during scheduled programming times.

Education

Nursing -

University of Mobile
Mobile, AL
01.2021

Skills

  • Teamwork and collaboration
  • Customer service
  • Objective-oriented
  • Facility maintenance
  • Relationship building
  • Verbal and written communication
  • Complex Problem-solving
  • Adaptable
  • Emotional support

Timeline

Wireless Sales Associate

2020 Companies
11.2024 - 03.2025

Patient Care Technician

South Baldwin Regional Medical Center
09.2022 - 10.2024

Secretary

The Wharf Management Office
02.2022 - 09.2022

Children's Ministry Intern

3 Circle Church
05.2019 - 08.2020

Nursing -

University of Mobile

The Presidential Volunteer Service Award

Awarded by the President of the United States
Recognized for completing over 300 hours of community service and demonstrating exceptional commitment to civic engagement.

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