Caldonia Brown
Lithonia,GA
Summary
Hardworking employee enthusiastic about learning communication technology field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Wireless Sales Associate
Metro by T-Mobile
Lithonia, GA
08.2025 - Current
- Assisted customers in selecting wireless plans and devices to meet individual needs.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Educated customers on device features and functionality for optimal usage.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Maintained a clean and organized sales floor for an inviting shopping environment, resulting in higher foot traffic and sales.
- Activated both contract and pre-paid wireless phones for 45+ customers per month by inserting new SIM cards and batteries, restoring content and establishing new payments.
Driver /Personal Shopper
Walmart
Lithonia, GA
04.2025 - Current
- Operated delivery vehicles to transport merchandise efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle compliance with safety standards.
- Assisted in loading and unloading products, optimizing delivery schedules.
- Maintained accurate logs of deliveries and vehicle maintenance records.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Communicated with 20+ customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Driver
Uber And Lyft
Atlanta, GA
04.2024 - Current
- Ensured passenger safety and comfort during rides through adherence to traffic regulations and company policies.
- Navigated efficiently using GPS technology, optimizing routes for timely arrivals.
- Communicated effectively with10+ passengers, enhancing overall customer experience and satisfaction ratings.
- Conducted vehicle inspections regularly, maintaining operational readiness and compliance with safety standards.
- Managed multiple ride requests simultaneously, demonstrating strong time management and organizational skills.
- Monitored fuel consumption and vehicle maintenance schedules, contributing to cost-effective operations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Delivery Driver
GrubHub
Rochester, NY
02.2024 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to delivery timelines.
- Navigated efficiently using GPS technology to optimize routes and minimize delays.
- Maintained accurate records of deliveries, including order details and payment transactions.
- Communicated effectively with 20+ customers regarding order status and resolution of issues.
- Collaborated with restaurant partners to streamline order pickups and improve service quality.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Personal Care Assistant
Grand Ville Assisted Living
Rochester, NY
09.2022 - 06.2023
- Assisted 15+ residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Developed individualized care plans in collaboration with healthcare teams to meet resident needs.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Maintained accurate documentation of resident care and progress for compliance purposes.
- Streamlined communication between caregivers and families to improve overall satisfaction and support.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Remained alert to problems or health issues of clients and competently responded.
Education
Associate of Applied Business - Business Administration And Management
Bryant & Stratton College
NY01-2028
High School Diploma -
Edison Career & Technology High School
Rochester, NY06.1987
Skills
- Teamwork and collaboration
- Customer service
- Store cleaning
- Sales assistance
- Customer interaction
- Sales transactions
- Wireless accessories sales
- Honest and dependable
- Strong communication and interpersonal skills
- Store opening and closing
Timeline
Wireless Sales Associate
Metro by T-Mobile
08.2025 - Current
Driver /Personal Shopper
Walmart
04.2025 - Current
Driver
Uber And Lyft
04.2024 - Current
Delivery Driver
GrubHub
02.2024 - Current
Personal Care Assistant
Grand Ville Assisted Living
09.2022 - 06.2023
Associate of Applied Business - Business Administration And Management
Bryant & Stratton College
High School Diploma -
Edison Career & Technology High School