JORDAN T. SEURA
Raymore,MO
Summary
Highly motivated Human Resources Generalist with over 15 years of experience in HR, training, and management roles. Seeking a challenging Human Resources Generalist position to leverage a comprehensive skill set and drive for excellence in a dynamic work environment. Forward-thinking with superior problem-solving and conflict management skills. Strong background in improving hiring practices, developing employee policies, managing employee payroll, and benefits. Astute leader possessing elevated business and operations acumen honed through a progressive career history, in diverse industries and accomplished education.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Recruiting Consultant
Rinv.io
05.2023 - Current
- Scout and engage exceptional talent across diverse fields, including supply chain, marketing, retail, manufacturing, and engineering.
- Review employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Conduct screening interviews with job candidates.
- Select qualified job applicants and refer to Account Executives to present to clients.
- Contact job applicants to inform of application status.
Payroll Specialist
Jackson County
Current - 11.2023
- Processed payroll for over 1900 employees while ensuring accurate and timely payments.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Processed employee rehires, transfers, terminations and withholdings.
- Ensured compliance with tax laws and court-ordered wage assignments and garnishments.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
- Extracted information from payroll system and generated reports for various departments and vendors.
HR Generalist
Cherokee Federal
07.2022 - 03.2023
- Collaborated with operational leaders to plan and develop HR initiatives.
- Conducted new employee orientation and coordinated new employee onboarding process.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Collaborated with HRBP to develop and execute human resources strategies, enabling business objectives.
HR Generalist
Nations Holding Company
08.2020 - 07.2022
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Worked cross-functionally to optimize efficiency and execute on HR business processes.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Participated in educational opportunities and read technical publications, updating job knowledge.
- Administered human resources plans and procedures company-wide to guide both management and employees.
- Maintained compliance with state and federal employment laws and regulations.
- Handled employee discipline and termination to address policy infractions.
- Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
- Managed payroll and time and attendance systems.
- Processed payroll for 500+ employees in multiple states.
- Oversaw enrollment of new employees and company-wide yearly enrollment period.
- Discussed medical, dental, short-term and long-term benefit plans with new hires and eligible employees with status changes.
Placement Coordinator
Nations Holding Company
03.2020 - 08.2020
- Coordinate appraisal placements, ensuring timely and quality service delivery.
- Accurately outlined terms, complexities, delivery deadlines and pricing for appraisal orders.
- Fostered relationships with appraisers to save costs and secure appraisal completion.
Clerk Trainer
QuikTrip
04.2014 - 11.2019
- Trained new clerks and managers to promote consistency in customer service and quality.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Administered assessments during and after training and provided leaders with feedback about individual strengths of new hires.
- Modeled service by treating customers as valued guests and cultivated congenial and profitable relationships with customers, resulting in unmatched level of return buyers.
- Oversaw food and beverage operations in line with health code standards and good practices for consumer safety.
- Resolved customer inquiries and complaints.
Cash Office-Floral Manager-HBC Manager-Front-End Manager
Balls Food Stores
01.2004 - 05.2014
- Maintained standards of store operations, including customer satisfaction and employee performance management.
- Monitored sales floor, directing front-end employees and collaborating with department heads to ensure smooth operation in all departments.
- Assisted with recruiting, scheduling, and training.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained new team members in cash office including bookkeeping, cash register operation, grocery procedures and customer service.
Education
Bachelor of Science - Human Resources Management
Park University
Skills
- Full-Cycle Recruitment
- HRIS/HCM/HR Software Programs
- Payroll Processing (multi-state)
- Paycor, Time On Demand, and Oracle
- Training and Development
- Best Practices Implementation
- Employee Relations
- Coaching and Mentoring
- Employee Handbook Development
- Labor Relations
- Benefits Administrator
- Contract Negotiation
- New Employee Orientations
- Employee Onboarding
- Exit Interviews and Processes
- Benefits Administration
- Budgeting
- Inventory Management
- Microsoft Office Suite
- 401K & 457 Plans
- Conflict Resolution
- Confidentiality
- Legal Compliance
- Corrective Action Planning
- Employment Record Verification
- Unemployment Claims
- Health and Safety Programs
Certification
- Talent Management Certification
- HR Analytics Certification
References
References available upon request.
Timeline
Payroll Specialist
Jackson County
Current - 11.2023
Recruiting Consultant
Rinv.io
05.2023 - Current
HR Generalist
Cherokee Federal
07.2022 - 03.2023
HR Generalist
Nations Holding Company
08.2020 - 07.2022
Placement Coordinator
Nations Holding Company
03.2020 - 08.2020
Clerk Trainer
QuikTrip
04.2014 - 11.2019
Cash Office-Floral Manager-HBC Manager-Front-End Manager
Balls Food Stores
01.2004 - 05.2014
Bachelor of Science - Human Resources Management
Park University
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