Jordan Xayavong
Independence,KY
Summary
Dynamic and dedicated professional with extensive experience in customer service and inventory management at Cincinnati Women's Club. Proven ability to enhance guest satisfaction through effective communication and teamwork in fast-paced environments. Recognized for strong multitasking capabilities and maintaining cleanliness standards, ensuring exceptional dining experiences.
Motivated staff with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Server
Cincinnati Woman S Club
12.2024 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Contributed to inventory management by monitoring stock levels.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Line Cook
LaRosa's Pizzeria
01.2024 - Current
- Collaborated with kitchen staff to ensure timely meal service during peak hours.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Maintained cleanliness and organization of workstations to adhere to health regulations.
Server/Kitchen Cook
Jeff Thomas Catering/ Eat Well Catering
2022 - Current
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Coordinated timely food and beverage delivery during high-volume events.
- Assisted in training new staff on service protocols and menu knowledge.
- Maintained cleanliness and organization of dining areas to ensure a positive atmosphere.
- Resolved guest concerns promptly, maintaining professionalism under pressure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Scott High School
Taylor Mill, KY05-2025
Skills
- Inventory management
- Customer service
- Team collaboration
- Order accuracy
- Cleanliness standards
- Fast-paced environment
- Multitasking capabilities
- Strong work ethic
- Professional appearance
Accomplishments
Eagle Scout from Troop 8 in Independence, KY.
Went through National Youth Leadership Training when in Scouts of America.
Captain of highschool volleyball team and took our team to a tournament win.
Through all these, I have learned to adapt to situations, good work ethic, and communicate with my teams with professionalism.
Timeline
Server
Cincinnati Woman S Club
12.2024 - Current
Line Cook
LaRosa's Pizzeria
01.2024 - Current
Server/Kitchen Cook
Jeff Thomas Catering/ Eat Well Catering
2022 - Current
High School Diploma -
Scott High School