Professional Summary
Overview
Work History
Education
Skills
Timeline

Jordaynia Ivie

Arby’s
Saint Louis,MO
4
years of professional experience

Dynamic manager with proven expertise in team leadership, customer service, and operational efficiency. Skilled in fostering a safe work environment while ensuring top-tier customer satisfaction.

Work History

Manager

4 Years 2 Months
Arby’s | 08.2022 - Current

Controls day-to-day operations by scheduling, and developing the restaurant team members.

• Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing

financial reports, and taking appropriate actions.

• Recruits/interviews to hire team members, takes disciplinary action, motivates

and trains.

• ensures company safety and security policies are being adhered to.

• ensures top tier customer service standards

• skilled in mediating and delegating responsibilities

equipment, and grounds maintenance.

• Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.

•provides positive feedback as well as constructive feedback

• Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality

standards.

• Ensures food quality and 100% customer satisfaction.

•works to lead a team to success by proper communication and action

Education

Associate of Science - Science

University of North Carolina At Asheville

Skills

• great leader
• highly skilled in customer service
• can take charge
• communication
•faced paced working
• quick learning
• very positive and friendly
• can take correction

Timeline

Manager

Arby’s
08.2022 - CurrentRead More

University of North Carolina At Asheville

Associate of Science from Science
Read More
Jordaynia Ivie