Dynamic manager with proven expertise in team leadership, customer service, and operational efficiency. Skilled in fostering a safe work environment while ensuring top-tier customer satisfaction.
Controls day-to-day operations by scheduling, and developing the restaurant team members.
• Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing
financial reports, and taking appropriate actions.
• Recruits/interviews to hire team members, takes disciplinary action, motivates
and trains.
• ensures company safety and security policies are being adhered to.
• ensures top tier customer service standards
• skilled in mediating and delegating responsibilities
equipment, and grounds maintenance.
• Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.
•provides positive feedback as well as constructive feedback
• Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality
standards.
• Ensures food quality and 100% customer satisfaction.
•works to lead a team to success by proper communication and action