Jordean Garcia
AMARILLO
Summary
Customer-focused professional with over 4 years of experience in retail and telecommunications. Skilled in delivering personalized service, building customer relationships, and meeting sales targets. Known for empowering customers, providing expert product knowledge, and ensuring a positive, memorable experience. Excels in fast-paced environments with a focus on achieving goals while enhancing customer satisfaction.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Premier Service Consultant (Advocacy & Service)
AT&T
10.2022 - Current
- Deliver white-glove customer service by building strong relationships through clear communication, empathy, and effective problem-solving.
- Advocate for customer needs to retain services and find opportunities to enhance their experience.
- Meet and exceed monthly sales targets while ensuring high customer satisfaction.
Bra Specialist
Victoria's Secret
11.2019 - 06.2022
- Provided personalized bra fittings and expert product knowledge to each customer.
- Focused on building self-confidence and a positive shopping experience through tailored service.
- Supported store sales goals and contributed to achieving team targets.
School Activity Leader
Canyon ISD
Canyon
08.2019 - 05.2020
- Organized and led engaging extracurricular activities for students.
- Developed lesson plans in alignment with educational standards.
- Collaborated with teachers to integrate activities into curriculum.
Program Assistant
Maverick Boys And Girls Club
AMARILLO
05.2019 - 08.2019
- Coordinated program schedules and activities for youth engagement and development.
- Assisted in implementing community outreach initiatives to enhance member participation.
- Supported the planning of events and workshops for skill-building opportunities.
Education
Amarillo High School
AMARILLO, TXSkills
- Customer Service & Relationship Building
- Sales & Goal Achievement
- Product Knowledge & Expert Fittings
- Communication & Empathy
- Problem Solving & Conflict Resolution
- Team Collaboration
Timeline
Premier Service Consultant (Advocacy & Service)
AT&T
10.2022 - Current
Bra Specialist
Victoria's Secret
11.2019 - 06.2022
School Activity Leader
Canyon ISD
08.2019 - 05.2020
Program Assistant
Maverick Boys And Girls Club
05.2019 - 08.2019
Amarillo High School