Jorden Craig

• Stowing - stowing away merchandise making sure everything is adequate and done at a fast pace
• Problem solving- fixing items that cannot be resolved by others, doing it at a fast pace so all items are fulfilled and shipped out to customers
• Ambassador- Teaching new employees how to do their positions making them feel welcomed and comfortable at what there doing but also making sure they do it the correct way
• Amnesty Robotics- Going out on the robotics floor fixing problems with the drives and pods but also responding to station andons making others jobs easier, also picking up fallen products
• Amnesty RB- overlooking all of the employees doing amnesty making sure they are doing there jobs correctly and efficiently also reporting to other managers about floor health and other concerns they may have .
• AFE Pack- packing ordered for customers making sure everything is proper and handled with the up most care

Being a A1 employee showing up on time and taking extra shifts when i can and always open to learning new things

• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Rotated merchandise and displays to feature new products and promotions.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Assisted in recruiting, hiring and training of team members.

• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

• Enforced company policies and regulations with employees.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Trained new employees and delegated daily tasks and responsibilities.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Completed cash and credit card transactions accurately using POS software.
• Analyzed sales figures and identified areas for improvement.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.