Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordon Mcfatridge

Fullerton,CA

Summary

Dedicated fine dining professional committed to enhancing guest experiences through tailored menu recommendations and expert wine pairings. Proven ability to maintain high standards of service and table management in fast-paced environments, ensuring guest satisfaction and repeat visits.

Overview

10
10
years of professional experience

Work History

Fine Dining Server

THE RANCH
Anaheim, California
08.2024 - Current
  • Delivered food and beverages, ensuring adherence to presentation standards and attention to detail.
  • Managed table settings while maintaining cleanliness throughout dining area.
  • Recommended menu items tailored to guest preferences and dietary restrictions.
  • Maintained knowledge of wine pairings and food specials for informed guest interactions.
  • Trained in wine and liquor service to enhance guest experiences effectively.

Server

Reunion Kitchen + Drink
11.2023 - 07.2024
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stayed informed about daily specials, new menu items, promotions.
  • Promoted high guest satisfaction by resolving problems with knowledgeable and friendly service.

Server / Trainer

Wood Ranch
09.2021 - 08.2023
  • Provided feedback to management on team performance and training needs.
  • Provided exceptional service to high volume of daily guests.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server / Trainer

Texas Roadhouse
11.2016 - 08.2021
  • Verified meal accuracy by cross-referencing completed orders, ensuring guest satisfaction through prompt resolution of discrepancies
  • Prepared team for daily tasks through training and coordination.
  • Collaborated with management to assess performance and provide feedback on new crew members, enhancing team integration and support.

Education

Introductory Sommelier -

Court of Master Sommeliers

Skills

  • Wine service
  • Wine pairing
  • Menu expertise
  • Upscale dining expertise
  • Table management
  • Time management
  • Detail-oriented
  • Customer service
  • Interpersonal skills
  • Tableside etiquette

Timeline

Fine Dining Server

THE RANCH
08.2024 - Current

Server

Reunion Kitchen + Drink
11.2023 - 07.2024

Server / Trainer

Wood Ranch
09.2021 - 08.2023

Server / Trainer

Texas Roadhouse
11.2016 - 08.2021

Introductory Sommelier -

Court of Master Sommeliers
Jordon Mcfatridge