Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jordon Reichenau

Venus,TX

Summary

I worked as a meter reader for Atmos for a one year in Ft worth before taking a Service tech job in Denton. I became leak qualified and took call regularly. I worked there for almost 2 years before transferring to Waxahachie. I became a Sr service tech as well as helped train new employees. I was always number 1 in our office in hours worked. I took call not only for service but construction and would go to majority of the outages in other offices.


Before Atmos i worked at Oncor for 3 years. 1.5 years as a meter as a meter reader then the rest traveling around texas installing smart meters for them. I am aware of the conditions a meter reader has to endure to complete his job.


Overview

14
14
years of professional experience

Work History

Mowed Yards

Southern Star Landscape
07.2023 - 12.2023
  • Enhanced lawn health by implementing proper mowing techniques and using appropriate equipment.
  • Improved customer satisfaction by promptly addressing concerns and offering customized solutions for their lawn care needs.
  • Increased company efficiency with streamlined scheduling, route planning, and timely completion of tasks.
  • Maintained strong client relationships through clear communication, exceptional service quality, and professional demeanor.

Contactor

New Dawn Plumbing
03.2022 - 07.2023
  • Relit customers appliances for Atmos Energy during the Covid 19 pandemic.
  • Worked on the grade 3 project in the Waxahachie office. I watched over a contract crew from Driver. Help teach them how to fix grade 3 gas leaks and relit appliances when they were done.
  • Replaced Large capacity meter that were obsolete. Installed ami's on new meters.
  • Rebuilt customer side of meter loop when Atmos would replace service lines.


Loan Processor/Loan Officer Assistant

Mid America Mortgage LLC
05.2021 - 11.2022
  • Improved loan processing efficiency by streamlining documentation and communication procedures.
  • Reduced processing time for loan applications by implementing an organized filing system.
  • Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
  • Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.

Sr Service Technician

Atmos Energy
11.2012 - 02.2022
  • Turned gas on and off using proper procedure.
  • Read meters accurate and had low skip rate.
  • responded to gas leaks. Graded and fixed leaks.
  • Streamlined workflow by organizing tools, parts, and documentation for easy access during service appointments.
  • Worked Call out, Overtime, weekends and Holidays
  • Worked Outages and traveled out of town when needed.
  • Trained new employees.
  • Helped out in construction and took construction call out when they were short handed or someone needed off.


Meter Reader/Meter Installer

Oncor
10.2009 - 11.2012
  • Improved meter reading accuracy by diligently recording consumption data and cross-checking readings.
  • Enhanced billing efficiency by promptly submitting accurate meter readings, ensuring timely invoicing for customers.
  • Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.
  • Increased consumer satisfaction by addressing inquiries about meter readings and providing clear explanations.
  • As a Meter installer I traveled around texas for a year and half installing smart meter's.

Education

High School Diploma -

Midlothian High School
Midlothian, TX
06.2008

Skills

  • Can read meter accurately
  • Can turn gas on and off using proper procedures
  • I've been through meter reading and service training before
  • I have knowledge in Atmos Energy systems like Smart Work manager and CM plus

References

References available upon request.

Timeline

Mowed Yards

Southern Star Landscape
07.2023 - 12.2023

Contactor

New Dawn Plumbing
03.2022 - 07.2023

Loan Processor/Loan Officer Assistant

Mid America Mortgage LLC
05.2021 - 11.2022

Sr Service Technician

Atmos Energy
11.2012 - 02.2022

Meter Reader/Meter Installer

Oncor
10.2009 - 11.2012

High School Diploma -

Midlothian High School

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Jordon Reichenau