Jordy Cooper
Richmond,UT
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Nucor Steel - Utah
06.2021 - Current
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Built long-term relationships due to prompt and courteous service.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
Route Sales Supervisor
Northstar Dairy Service
01.2018 - 06.2021
- Sold Delaval product to existing and new customers along assigned routes.
- Scheduled route salesman and routes.
- Increased company profit 20% by meeting and exceeding sales goals.
- Identified revenue and sales goals and presented to sales team.
- Coached new employees on company standards.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Education
Bachelor of Science - Business Management
BYU Idaho
Rexburg, ID07.2021
Skills
- Time Management
- Cost Management
- Team Goals
- Serve Customers
- Critical Thinking
- Product Merchandising and Distribution
- Converting Leads
- B2B Sales
- Safety and Cleanliness Standards
Certification
- Dynamic Presenter Training - 2022
Timeline
Logistics Specialist
Nucor Steel - Utah
06.2021 - Current
Route Sales Supervisor
Northstar Dairy Service
01.2018 - 06.2021
Bachelor of Science - Business Management
BYU Idaho
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