Jordy Lopez
Houston,TX
Summary
Versatile and results-oriented professional with over 6 years of dedicated customer service experience. Proven ability to adeptly manage high-volume transactions, excel in inventory management, and provide exemplary online customer service. Adept in accounting principles, Excel proficiency, and handling diverse payment transactions.
Overview
8
8
years of professional experience
Work History
E-Commerce Specialist
EBay Store
Houston, TX
01.2022 - Current
- Spearheaded comprehensive sourcing, testing, and marketing strategies for online sales
- Cultivated and managed robust nationwide buyer communications, showcasing advanced interpersonal and negotiation skills
- Developed and implemented effective inventory management protocols, ensuring optimal stock levels
- Maintained meticulous record-keeping, demonstrating an unwavering commitment to organizational excellence.
- Coordinated logistics operations such as order processing, inventory management, and shipment tracking.
Checker
H-E-B
Houston, TX
07.2018 - 01.2022
- Executed customer orders and payments with precision, consistently delivering exceptional hospitality and service
- Managed high volumes of transactions with finesse, highlighting strong organizational and multitasking capabilities.
- Answered customer inquiries and provided accurate information regarding products and services.
Accounting/Salesman
J&J Auto Depot
Houston, TX
01.2016 - 12.2017
- Directed comprehensive inventory management, customer service, and budgeting initiatives
- Demonstrated proficiency in accounting practices and salesmanship.
- Negotiated prices and set up contracts to finalize sales agreements.
Education
Bachelor of Science - Healthcare Administration
University of Houston-Clear Lake
12.2023
Skills
- Customer Service Excellence
- Strategic Inventory Management
- Advanced Accounting Competence
- Proficient in Excel
- Online Customer Service Strategies
- Payment Transaction Expertise
- Strategic Marketing
- Order Fulfillment
- Search Engine Optimization
Timeline
E-Commerce Specialist
EBay Store
01.2022 - Current
Checker
H-E-B
07.2018 - 01.2022
Accounting/Salesman
J&J Auto Depot
01.2016 - 12.2017
Bachelor of Science - Healthcare Administration
University of Houston-Clear Lake