Jordyn Anderson
American Fork,UT
Summary
Dynamic professional with expertise in orthodontic treatment and outstanding client care, honed at Payne Orthodontics. Streamlined provisioning processes at Henry Schein One, enhancing efficiency and client satisfaction. Skilled in software deployment management and consultative sales strategies, consistently delivering exceptional results and fostering client loyalty. Adaptable and proactive in addressing challenges and optimizing workflows.
Overview
7
7
years of professional experience
Work History
Orders Provisioning Specialist
Henry Schein One
04.2025 - Current
- Completed License Transfers for doctors
- Collaborated with team members to streamline provisioning processes and enhance efficiency.
- Provided administrative support for provisioning activities, including documentation and record-keeping.
- Adapted quickly to new systems and procedures related to provisioning operations.
- Contributed to team meetings by sharing insights on workflow improvements and challenges encountered.
- Troubleshot issues related to service activation or product functionality, providing prompt resolutions for client satisfaction.
- Taking payment from customers, and ensuring customer satisfaction.
- Handled escalations from customers regarding provisioning concerns, working closely with other departments to resolve issues quickly.
Esthetician
Divine Beauty Esthetics
05.2021 - Current
- Developed customized skin care regimens, improving client results and loyalty.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Performed lash extension services.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
Orthodontic Assistant
Payne Orthodontics
05.2018 - 12.2024
- Assisted orthodontists during procedures by preparing and organizing instruments.
- Educated patients on oral hygiene and appliance care for optimal treatment outcomes.
- Managed patient records, ensuring accurate and timely documentation in dental management software.
- Sterilized equipment and maintained cleanliness of treatment areas according to health regulations.
- Scheduled appointments, coordinating with patients to optimize clinic workflow efficiently.
- Adapted quickly to new protocols and techniques to enhance patient care services.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Contributed to a welcoming and professional office environment by maintaining cleanliness and adhering to all safety protocols.
Education
High School Diploma -
American Fork High School
American Fork, UTSkills
- Desktop technical support
- Remote support
- Software deployment management
- Data retention
- Orthodontic treatment specialist
- Medical Recordkeeping
- Outstanding client care
- Consultative sales strategies
Timeline
Orders Provisioning Specialist
Henry Schein One
04.2025 - Current
Esthetician
Divine Beauty Esthetics
05.2021 - Current
Orthodontic Assistant
Payne Orthodontics
05.2018 - 12.2024
High School Diploma -
American Fork High School