Jordyn Anderson
Wrightsville,GA
Summary
Compassionate and detail-oriented professional with extensive expertise in healthcare environments, adept at enhancing patient experiences through exceptional customer service and meticulous insurance coordination. Leveraging over 8 years of dedicated experience, excels in managing patient check-ins, processing insurance claims, and handling financial transactions with precision along with patient care, medical administration, and clinical support. Committed to utilizing strong organizational skills and detail-focused approach to streamline office operations and elevate patient care standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Coordinator
Heart of Georgia Primary Care
Cochran, GA, US
01.2022 - 11.2022
- Inform patients of the status of their claims after filing insurance claims.
- Gather information such as the patient's name, insurance ID, insurance provider, and medical codes to properly file insurance claims.
- In charge of invoices and receipts for transactions.
- Aided patients in completing check-in and payment forms.
- Collected copayments and kept track of my finances on a daily basis.
- Increased customer satisfaction by resolving [Product or Service] issues.
Insurance Coordinator
Heart of Georgia Primary Care
Cochran, GA, US
01.2022 - 11.2022
- Inform patients of the status of their claims after filing insurance claims.
- Gather information such as the patient's name, insurance ID, insurance provider, and medical codes to properly file insurance claims.
- In charge of invoices and receipts for transactions.
- Aided patients in completing check-in and payment forms.
- Collected copayments and kept track of my finances on a daily basis.
- Increased customer satisfaction by resolving [Product or Service] issues.
New Patient Coordinator
Smaha Orthodontics
Macon, GA, US
07.2021 - 01.2022
New Patient Coordinator
Smaha Orthodontics
Macon, GA, US
07.2021 - 01.2022
Dental Assistant
Swainsboro Dental Center
Swainsboro, GA, US
10.2019 - 07.2021
- Handle difficult or emotional patient situations expertly and responded quickly to their needs.
- Took down patients' medical histories, documented current symptoms, and retrieved records from previous visits for dentists to review.
- Taught patients about dental hygiene, pre-operative instructions, and post-operative care.
- Took dental images while adhering to strict patient safety guidelines, which included warnings about risks during pregnancy, and the use of lead aprons.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prepare for the next patient and maintain health and safety practices.
- Assisted dentists by handing them the proper instruments during procedures.
- Organized dental instruments and equipment in a staging tray for procedures.
- Set up dental instruments, materials, and equipment in the operating room.
- Prepared patient X-rays and images for the dentist's review.
- Created bitewing, panoramic, and periapical radiological images to help the dentist identify cavities, decay, and problem areas that needed to be addressed.
- Used numbing gel to apply desensitizing agents and prepare patients for anesthetic injections.
Dental Assistant
Swainsboro Dental Center
Swainsboro, GA, US
10.2019 - 07.2021
- Handle difficult or emotional patient situations expertly and responded quickly to their needs.
- Took down patients' medical histories, documented current symptoms, and retrieved records from previous visits for dentists to review.
- Taught patients about dental hygiene, pre-operative instructions, and post-operative care.
- Took dental images while adhering to strict patient safety guidelines, which included warnings about risks during pregnancy, and the use of lead aprons.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prepare for the next patient and maintain health and safety practices.
- Assisted dentists by handing them the proper instruments during procedures.
- Organized dental instruments and equipment in a staging tray for procedures.
- Set up dental instruments, materials, and equipment in the operating room.
- Prepared patient X-rays and images for the dentist's review.
- Created bitewing, panoramic, and periapical radiological images to help the dentist identify cavities, decay, and problem areas that needed to be addressed.
- Used numbing gel to apply desensitizing agents and prepare patients for anesthetic injections.
Patient Care Assistant
American Renal Associates
Milledgeville, GA, US
10.2018 - 08.2019
- Ensured the health and comfort of patients by performing procedures and explaining medical practices and processes.
- Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
- Took vital signs such as temperature, blood pressure, pulse, and respiration rate as directed by medical or nursing staff.
- Increased the use of preventative care to help reduce hospitalizations and readmissions.
- Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
- Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment.
- Gathered vital signs and biological samples to aid in the development of diagnostic plans and ongoing evaluation strategies.
- Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
- Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
- Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery.
Patient Care Assistant
American Renal Associates
Milledgeville, GA, US
10.2018 - 08.2019
- Ensured the health and comfort of patients by performing procedures and explaining medical practices and processes.
- Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
- Took vital signs such as temperature, blood pressure, pulse, and respiration rate as directed by medical or nursing staff.
- Increased the use of preventative care to help reduce hospitalizations and readmissions.
- Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
- Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment.
- Gathered vital signs and biological samples to aid in the development of diagnostic plans and ongoing evaluation strategies.
- Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
- Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
- Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery.
Education
High School - undefined
Foothills Education Charter High School
Athens, GANursing - Some college (No degree)
Georgia Military College
Milledgeville, GA01.2016
Skills
- Data entry
- Customer service
- Medical terminology
- File management
- Office management
- Computer charting
- OSHA training
- CPR
- Insurance Verification
- Appointment scheduling
- Time management
- Team collaboration
- Problem-solving
- Adaptability
- Multitasking
Certification
CPR, Certified in CPR.
Personal Information
Title: Administrative Medical Assistant
Timeline
Insurance Coordinator
Heart of Georgia Primary Care
01.2022 - 11.2022
Insurance Coordinator
Heart of Georgia Primary Care
01.2022 - 11.2022
New Patient Coordinator
Smaha Orthodontics
07.2021 - 01.2022
New Patient Coordinator
Smaha Orthodontics
07.2021 - 01.2022
Dental Assistant
Swainsboro Dental Center
10.2019 - 07.2021
Dental Assistant
Swainsboro Dental Center
10.2019 - 07.2021
Patient Care Assistant
American Renal Associates
10.2018 - 08.2019
Patient Care Assistant
American Renal Associates
10.2018 - 08.2019
High School - undefined
Foothills Education Charter High School
Nursing - Some college (No degree)
Georgia Military College