Jordyn Balter
Rockford,MI
Summary
Reliable, upbeat, and enthusiastic. Successful at promoting customer loyalty, satisfaction, and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleanliness. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Nuvu
04.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise
- Maintained a clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after the end of shift to balance and record accurate transactions.
- Developed strong rapport with customers and created a positive impression of the business.
Sales Floor Associate Cashier
Old Navy
12.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Issued receipts and processed refunds, credits, or exchanges.
- Informed customers of current store promotions to encourage additional sales purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Retail Sales Associate
Kwik Trip
06.2021 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Wrapped, boxed and weighed bakery department products.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Grocery Stocker
Hyvee
03.2021 - 08.2021
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Checked aisles for spills to complete quick clean-up.
- Assisted in development of trainees, providing instruction, and support to optimize readiness.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
High School Diploma -
Rockford High School
Rockford, MI05.2023
Skills
- Speech Clarity
- Store Opening and Closing
- Productivity Maximization
- Goal-Driven
- Energy and Physical Stamina
- Teamwork and Collaboration
Languages
American Sign Language
Limited Working
Timeline
Retail Sales Associate
Nuvu
04.2023 - 08.2023
Sales Floor Associate Cashier
Old Navy
12.2022 - 03.2023
Retail Sales Associate
Kwik Trip
06.2021 - 07.2022
Grocery Stocker
Hyvee
03.2021 - 08.2021
High School Diploma -
Rockford High School
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